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Hilton · 1 day ago

Senior Sales Manager - Hilton Santa Barbara Beachfront Resort

Hilton Santa Barbara Beachfront Resort633 East Cabrillo Boulevard

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $95K/yr

2+ years exp

Hilton is a premier hospitality company, and they are seeking a Senior Sales Manager for their Santa Barbara Beachfront Resort. This role focuses on securing groups and conventions by building relationships with customers and maximizing hotel revenue streams through proactive sales efforts.

HospitalityLeisureResorts

Responsibilities

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals

Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams

Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals

Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent

Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy

Understand the customer and the business leaders expectations. Adapt to a changing market

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events

Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market

Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market

Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts

Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs

Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards

Create and execute plan to shift share from your competitors

Engage in outside sales activities to uncover needs, build relationships and to win new business

Negotiate contracts and commission agreements with end user customers and intermediaries

Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers

Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed

Qualification

Hospitality sales experienceGroup travel industry salesNegotiation skillsSMERFKnowledge Delphi.fdcCustomer managementNetworking skillsProspecting skillsCommunication skills

Required

Minimum Years of Experience: 2 years of Hospitality sales and/or group travel industry sales

Strong sales, communication, and networking skills

Ability to demonstrate a deep understanding of customer needs

Apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events

Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market

Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs

Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system

Negotiate contracts and commission agreements with end user customers and intermediaries

Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers

Preferred

Knowledge Delphi.fdc

Hotel Sales industry experience

Knowledge of SMERF, Association, or Citywide experience

Benefits

Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Inclusive family-building and fertility benefits

Expanded bereavement leave.

Adoption Assistance program

Complimentary Parking

Complimentary Team Member Lunch