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Toyota North America · 1 day ago

2026 Integrated Customer Experience (ICX) Internship

Plano, TX

Internship

Onsite

Intern

Start in 2026 Summer

Toyota North America is one of the world’s most admired brands, growing and leading the future of mobility through innovative solutions. The Integrated Customer Experience (ICX) Internship aims to provide analytical, strategic, and administrative support to various department initiatives, offering project management assignments and opportunities for professional growth.

Manufacturing

Comp. & Benefits

No H1B

Responsibilities

Lead sales and marketing initiatives throughout division

Support Toyota Dealers with their parts sales operations (internal, wholesale, & counter sales)

Support field accessory programs and sales

Support manufacturing and deployment of Toyota vehicle accessories

Increase e-commerce parts sales and platform engagement via TPCO

Support Toyota dealers in service operations related activities (e.g. Toyota Express Maintenance)

Provide business operations support and education for collision center operations

Develop and maintain strategies to retain customers after they purchase a vehicle (e.g., ToyotaCare)

Evolve Toyota’s brand engagement and retention via our dealership’s customer experience, online platforms and marketing efforts

Project management and support: Marketing, Event Planning, Business Development

Perform financial analysis to identify ROI opportunities

KPI tracking & visualization

Presenting your projects to all levels of Toyota Team Members

Qualification

Project managementMarketingBusiness DevelopmentFinancial analysisKPI trackingCustomer focusTeamworkPositive attitude

Required

Must be 18 years of age or older

Must have reliable transportation

Willingness to relocate to work location

Must have the right to work in the United States and not require Toyota sponsorship for immigration-related employment (including, but not limited to H-1B, O-1, E-3, H-1B1, TN, or F-1 OPT extension) now or in the future

Minimum GPA of 2.7 or higher

Must have completed at least one full academic year at a two- or four-year college or university post-high school (sophomore standing or above)

Currently enrolled in a full-time, accredited degree program (this includes both two-year and four-year colleges) studying in a business discipline or related field, such as: Marketing, Sales, Business Administration