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Pack - The People's Skills Development Platform · 3 days ago

Operations Coordinator - P2515 & NH3051

Florham Park, NJ

Full-time

Onsite

New Grad, Entry Level

$21/hr - $23/hr

USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. The Operations Coordinator position provides overall coordination to ensure all company goals are met for particular operations and clients, participating in contracting activities and ensuring timely delivery services are met.

EducationHuman ResourcesNeuroscienceSoftware

Responsibilities

Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time

Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed

Monitor dispatch board to ensure customer requested delivery times are being met

Communicate any delays and/or problems to the customer and dispatch department

Ensure IC’s are providing services in the vehicle type requested by the customer

Ensure compliance with IC log in process and EC-mobile

Work directly with IC’s to assist with issues they may encounter while under dispatch

Assist in arranging for STAT coverage for customers, as needed

When necessary, will restructure routes as requested by the customer, to ensure on-time execution

Ensure IC’s are providing contracted delivery services in compliance with customer regulations

Assist with contracting of IC’s as needed

Complete daily service reports as required by the customer

Create and process administrative reports and paperwork as directed

Follow up with IC’s to ensure their paperwork is up to date, as needed

Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes

Perform other duties as assigned

Qualification

MS OfficeSix Sigma Green BeltCustomer Relationship ManagementProactiveResourcefulIndependent JudgmentOrganizational Skills

Required

Basic MS Office Programs (Outlook, Excel, and Word) experience required

Proactive and resourceful. Ability to work effectively in a fast-paced environment

Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven

Must maintain valid driver's license and clean, functional vehicle

Ability to develop and maintain meaningful business relationships with customers

Ability to lift up to 50 pounds on occasion

Ability to work overtime as necessary

College Degree or a High School Diploma with equivalent combination of education and experience

Preferred

Six Sigma Green Belt Certification

Available to work extra hours, weekends, and holidays

Benefits

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

401(K)

Paid Sick Time

Company

Pack - The People's Skills Development Platform

Pack is an AI-native people development platform that shows companies which skills their people have today, which skills are missing, and what capabilities are needed to achieve their strategic goals.

Founded in 2022