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Chase · 2 days ago

Vulnerable Adult Investigations Manager – Vice President

10 S Dearborn St, Chicago, IL, 60603, US

Full-time

Onsite

Senior Level, Lead/Staff

$95K/yr - $140K/yr

10+ years exp

Chase is one of the oldest financial institutions, offering innovative financial solutions globally. The Vulnerable Adult Investigations Manager will supervise a team of investigators focusing on elder and vulnerable adult financial exploitation, ensuring compliance with procedures and communicating findings to management for necessary changes.

BankingFinancial Services

Responsibilities

Manages the investigation process with a focus on gathering evidence for elder/ vulnerable adult investigations while ensuring compliance with regulatory requirements as well as internal policies and procedures

Ensuring team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators

Works closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation when deficiencies or opportunities are identified

Works closely with Americans with Disabilities Act (ADA) Compliance, ADA

Works effectively with JPMC's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them

Maintains strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies

Ensures to incorporate feedback from Investigators to identify credible, actionable intelligence

Qualification

Financial fraud investigationsRisk analysisCompliance knowledgeCriminal Justice degreeManagement experienceCommunication skillsCourt room testimonyIndustry certificationsTeam collaboration

Required

Bachelor's degree in Criminal Justice, Business, related field or work experience

10+ years of experience in financial fraud investigations or related law enforcement

Advanced understanding of fraud and risk, working with internal management, and acting as a liaison with the law enforcement community at the local, state, federal, and international levels

Ability to manage staff and/or work remotely as the business model has the team spread across diverse geographies

Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors

Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements

Excellent written and verbal communication skills are required