Heritage Home Service · 1 day ago
Office Manager
US-NH-Auburn
Full-time
Onsite
Mid, Senior Level
$60K/yr - $75K/yrHeritage Home Service is a family-oriented company serving New England for decades, focusing on delivering plumbing, heating, cooling, generator, and electrical services. The Branch Office Manager will lead operations, foster collaboration, and ensure a seamless experience for both customers and employees while balancing daily operations and supporting long-term growth goals.
ElectronicsHome ServicesResidential
Responsibilities
Oversee daily administrative operations including payroll, purchasing, and scheduling to keep the branch running smoothly
Serve as a connector between departments, ensuring clear communication and collaboration
Promote a positive, team-oriented culture that inspires employees to deliver their best work
Support recruiting, onboarding, and HR functions to build and nurture a talented workforce
Manage the branch’s physical environment, creating a welcoming space for employees and customers alike
Manage AR, AP, refunds and Financing
Manage fleet facilities and technology
Act as a customer satisfaction representative ensuring timely resolutions for our customers and community
Participate, and coordinate community and company events
Provide leadership and development to the office Administrator and direct reports fostering growth of others
Facilitate training and development of the trade administration team
Qualification
Required
Proven leadership experience with the ability to motivate and guide a team
Strong organizational skills with attention to detail and accuracy
Excellent communication abilities to engage effectively with staff, customers, and leadership
Creative problem-solving skills to navigate challenges with confidence and resourcefulness
Self-starter attitude with a bias for action
Have some experience in accounting and use of the Microsoft suite
Benefits
Competitive pay and benefits designed to support your well-being
A supportive, family-oriented workplace where your contributions are valued
Professional growth opportunities to advance your career in home services
Company
Heritage Home Service
Heritage Home Service provides plumbing, heating, cooling, and electric services.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase