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UFS Tech · 1 day ago

Business Development Representative - Player/Coach

United States

Full-time

Onsite

Mid, Senior Level

$85K/yr - $135K/yr

3+ years exp

UFS LLC is a community bank technology outfitter that empowers community banks through purpose-built solutions. They are seeking a dynamic Player/Coach BDR to lead pipeline growth, mentor junior BDRs, and drive operational excellence within their sales organization.

Information TechnologySoftwareSoftware Engineering

Growth Opportunities

Responsibilities

Actively prospect and generate qualified leads while modeling best practices for outreach, messaging, and follow-up

Set the standard for pipeline development and sales readiness by staying in the field and showing what 'good' looks like

Document and share insights from personal wins and losses to help the team replicate success and avoid pitfalls

Provide real-time coaching, feedback, and support to BDRs through call reviews, roleplays, and 1:1 sessions

Mentor new BDRs during ramp-up with structured check-ins, shadowing, and informal coaching

Host micro-trainings on targeted skills (e.g., objection handling, subject lines, video outreach)

Monitor team performance signals and proactively support teammates showing signs of disengagement

Foster a safe, transparent feedback culture that encourages learning and growth

Act as a bridge between Sales, Marketing, and Growth Operations—bringing visibility to what’s working and what’s not

Represent the BDR team in GTM meetings, ensuring their needs are considered in process, tool, and messaging changes

Share on-the-ground insights to inform campaign strategy, content creation, and lead targeting

Collaborate with Growth Ops and tech teams to pilot new tools, refine workflows, and support change management

Design and iterate outbound workflows that balance personalization with repeatability and scale

Audit cadences and tooling usage to streamline steps and improve time-to-engagement

Contribute to sales playbooks and documentation that reflect current best practices

Partner with leadership to establish performance expectations and ensure accountability

Support operational efficiency by identifying manual tasks and working with Growth Ops to automate or simplify

Partner with Sales & Marketing leadership to assess and optimize territory coverage models

Collaborate on policies and procedures that support consistent, scalable business development

Lead cross-functional initiatives that influence new business development, client engagement, and retention

Coordinate with Sales & Marketing to test messaging and track outbound performance, relaying insights for optimization

Qualification

B2B sales fundamentalsLead generationSalesforceCoachingMentoringAnalytical skillsData interpretationCommunication skillsOrganizational skillsCollaboration

Required

Strong understanding of B2B sales fundamentals, ideally within the technology or financial services sectors

Proven ability to identify, qualify, and nurture leads through phone, email, and digital channels

Excellent verbal and written communication and active listening skills, with the ability to engage confidently and professionally with business decision-makers

Curious, driven, and self-motivated with a strong sense of ownership and accountability for achieving goals

Comfortable discussing technology and able to translate complex solutions into simple, client-relevant value

Resilient and adaptable in a fast-paced environment, maintaining focus and positivity when facing challenges

Collaborative, team-oriented mindset with a desire to partner closely with Sales and Marketing to improve outreach strategies and campaign success

Strong organizational, time-management, and prioritization skills, with attention to detail in CRM and pipeline tracking

Data-aware mindset with the ability to interpret prospect engagement metrics and use insights to improve outreach effectiveness

Eager to learn and grow—open to feedback, continuous improvement, and professional development

Desire to continually improve and contribute to our Purpose of Empowering Community Banks and our People to Thrive – Together

3–5 years of experience in a BDR, SDR, or inside sales role, with a proven track record of exceeding pipeline goals

Experience mentoring or coaching peers; leadership experience is a strong plus

Deep understanding of sales development tools, Salesforce, Gong, etc

Strong communication, organizational, and analytical skills

Passion for process improvement, data accuracy, and team development

Comfortable navigating ambiguity and driving clarity through structure and collaboration

Benefits

Health, Dental & Vision Insurance; eligible Day 1 of Employment

401k Match of 100% up to 6% of your Salary

Paid Holidays

Birthday PTO

Vacation & Sick Time

Volunteer Time Off

Opportunities for Advancement

Gym Membership Reimbursement Program

Wellness Program to lower your Monthly Premium

Child Fundraiser Donation Program

Matching Gifts Program

Employer Paid Premium for Life Insurance

Short/Long-Term Disability Coverage

Flexible Spending Healthcare Accounts

Employee Referral Benefits

Fun Employee Events - Lunch & Learns, Celebrations, Summer Events

Robust Leadership Development Program

Employee Assistance Program

Company

UFS Tech

UFS, the technology outfitter for community banks inspires confidence for banks by providing purpose-built solutions while making technology work for banks, instead of the other way around.

Founded in 1991

Grafton, Wisconsin, USA

201-500 employees