Randstad Digital Americas ยท 1 day ago
Jr. Salesforce Administrator Analyst
Randstad Digital Americas is seeking a Junior Salesforce Administrator Analyst to analyze trends and recommend improvements. The role requires expertise in Microsoft Excel and experience with Salesforce.com or similar applications, focusing on supporting users and managing documentation.
Information Technology & Services
Responsibilities
Bachelors or equivalent
Salesforce.com Administrator certification required
Salesforce.com App Builder certification desired1
Salesforce.com Advanced Administrator certification desired1
1: If not held at start of role, additional certification(s) expected within 12 month increments per certification
Qualification
Required
Ability to analyze trends and recommend improvements
Expertise working with Microsoft Excel functions (e.g. VLOOKUP)
Experience with Salesforce.com or similar applications
Ability to understand relational databases
Experience with SQL
Bachelors or equivalent
Salesforce.com Administrator certification required
2+ Years application support
Strong Communication abilities
Active listening skills and excellent written and oral communications skills are critical for interactions with our users
Strong Documentation skills are required to maintain our solution knowledge base and to share step-by step instructions with our users
Ability to empathize with customers and convey confidence while paying attention to detail
Organization and Prioritization
Ability to multi-task in a fast-paced environment
Ability to prioritize work based on business impact and SLAs
Achieve results while preserving relationships
Technical Acumen
Ability to troubleshoot, capture logs, and debug Salesforce solutions leveraging configuration and code
Preferred
Salesforce.com App Builder certification desired1
Salesforce.com Advanced Administrator certification desired1
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.