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SeSA to Core Casual Sales Ambassador - Willow Grove Mall

Willow Grove, PA, United States

Full-time

Onsite

New Grad, Entry Level

$16/hr - $16/hr

Lush North America is dedicated to creating fresh and handmade cosmetics while supporting sustainable communities. As a Sales Ambassador, you will bring enthusiasm for the Lush brand and ensure a unique customer experience, while also supporting your team in various operational areas.

E-LearningEducationTraining

Responsibilities

Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day

Building the Brand: educate our customers on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging

Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need

Lead Fearlessly: Be present to support your team on the sales floor

Grow Talent: and elevate your skills and those of your team through constant learning and development

Be Real: with your needs and feedback for your leaders and adaptable to the needs of the business

Live with Purpose: build strong peer and customer relationships and stay connected to the brand values and participate in the creation of an inclusive work environment

Policies and Procedures: ensure you are practicing company standards for time and attendance, product integrity, respectful workplace, and health and safety

Visuals and Merchandising: take pride in a clean and beautiful work environment and follow the merchandising and design standards

Time and Attendance: show up on time and ready to support your team, take breaks for your wellbeing, and review daily communications to stay in the know

Qualification

Customer service skillsSales skillsSkincareInterest in ethical businessSocial justice trainingFluency in SpanishFluency in FrenchTeam collaboration

Required

Strong customer service and sales skills

Knowledge and interest in skincare, natural beauty and ethical business

Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Ability to support operations of a retail shop as needed, including but not limited to: Till and cash, visuals and inventory, soap cutting, wrapping, labeling, potting, boxing and recycling