FirstService Residential · 1 day ago
Portfolio Community Manager
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. The Portfolio Community Manager will manage the business of the associations assigned to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.
Property ManagementReal Estate
Responsibilities
Responsible for operations and administrative management of assigned communities
Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
Track non-compliance/violation issues, send appropriate notices according to established policies
Review invoices daily
Manage architectural control process ensuring compliance with established design guidelines and policies for design review
Inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner
Perform compliance/violation tours in accordance with the Association’s compliance policy
Attend monthly landscape walks and other vendor meetings as necessary
Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance of all executed contract terms and conditions and oversee community and contractor liability insurance requirements
Review monthly financials with the Regional Director and Board when necessary
Plan, organize and assist the Board in conducting Board and annual membership meetings
Attend board meetings as required for each Association
Qualification
Required
5+ years of hospitality/ customer service experience required
Financial Literacy
Exceptional interpersonal and communication skills resulting in strong working relationships
Affinity for problem solving with the ability to work through change
Able to identify issues and resolve before problems arise
Able to work independently with little supervision
Superb judgment and decision-making skills
Able to prioritize and adjust to incoming demands
Preferred
CMCA or M100 certification a plus
Property management experience preferred
Benefits
10 company paid holidays
Paid volunteer time
Paid sick and vacation time
Medical, dental, vision
HSA and FSA
Company paid life insurance and Employee Assistance Plan
Supplemental life, disability, accident, critical illness, hospital indemnity
Identity theft, legal services
Pet insurance
401(k) with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Funding
Current Stage
Late StageLeadership Team
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