Customer Success Manager jobs in United States
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Odoo · 1 day ago

Customer Success Manager

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. As a Customer Success Manager, you will help companies across North America streamline their operations with Odoo’s integrated suite of business applications, guiding clients through every stage of their Odoo journey.

CRMEnterprise Resource Planning (ERP)Open SourceSoftware
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Responsibilities

Contact customers currently using Odoo
Analyze clients' business operations and drive adoption
Execute all phases of a subscription renewal plan
Build and maintain relationships with clients
Empathize with customer needs
Be part of the entire sales cycle

Qualification

Closing new businessExperience in salesNegotiatingG-Suite proficiencyERPExperience in SaaSPassion for softwareAffinity for business operationsAdditional languagesCommunication

Required

Bachelor's Degree
Experience negotiating and closing new business
Passion for software products
1-2 years experience in sales
Excellent communication skills
Proven track record of exceeding quota

Preferred

Proficiency in G-Suite applications preferred
Experience with ERP
Experience in a SaaS company
Available immediately
An affinity for business operations
Additional languages

Benefits

Healthcare
Dental
Vision
Life Insurance
FSA
HSA Matching
401K Matching
Commuter Benefits
PTO (Paid-time-off)
Paid sick days
Paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
$100 towards a work-from-home office setup
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees

Company

Odoo is an open-source business software that provides ERP and CRM solutions.

Funding

Current Stage
Late Stage
Total Funding
$1.13B
Key Investors
General AtlanticSummit PartnersSofinnova Partners
2024-11-20Secondary Market· $527.29M
2023-06-26Private Equity· $163.65M
2022-06-08Private Equity· $120.03M

Leadership Team

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Fabien Pinckaers
CEO & Founder
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Antony Lesuisse
CTO
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Company data provided by crunchbase