LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas · 1 day ago
Enterprise Resource Planning (ERP) Analyst II - CRM Analyst II
Huntsville, TX
Full-time
Onsite
Entry, Mid Level
2+ years expLEMIT - Bill Blackwood Law Enforcement Management Institute of Texas is seeking an Enterprise Resource Planning (ERP) Analyst II - CRM Analyst II to join their IT Strategy department. The role involves providing complex configuration, programming, reporting, and analytical support services for CRM technologies, particularly Salesforce and MuleSoft.
ConsultingEducationLegalProfessional Services
Responsibilities
Analyzes functional requirements to determine moderate to complex technical requirements
Designs and implements moderately complex system features, changes, or integrations using declarative languages, REST APIs, JSON, SOQL, SQL, and other programming languages based on defined standards and procedures in CRM and/or integration technologies
Coordinate upgrades, releases, and data migrations
Partners with stakeholders to determine business requirements, translate business requirements into technical requirements, execute testing plans for developed solutions, document solutions, and train others
Responds to, troubleshoots, and repairs issues with CRM, integration technologies, and other related technologies
Develops and implements timelines to meet the goals of functional areas
Develop custom applications and workflows
Manages users, roles, profiles, and permissions
Resolves issues across platforms
Supports Marketing Cloud campaigns, journeys, and automations
Design and implement moderately complex MuleSoft integrations
Develops, implements and refines the processes necessary to refresh or otherwise maintain sets of data for testing and development purposes, converting data and systems, and automating processes when possible
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in computer science, Information Systems
Two years' experience
Strong understanding of CRM concepts
Excellent problem-solving and analytical skills
Exceptional communication and collaboration skills
A combination of education, experience, and training that would produce the required knowledge and abilities could be considered
Preferred
History of professional growth as evidenced by the acquisition of relevant professional development and certification such as Salesforce, Marketing Cloud, and MuleSoft
Company
LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas
Created by the Texas Legislature in 1989, LEMIT is one of the largest and most sophisticated statewide preparation program for police management in the United States and is nationally recognized for its initiatives to develop the administrative, analytical, and executive skills of current and future law enforcement officials.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase