Piper Companies ยท 1 day ago
Remote Salesforce Business Analyst
United States
Full-time
Remote
Senior Level
$120K/yr - $130K/yr
6+ years expZachary Piper Solutions is seeking a Remote Salesforce Business Analyst to join a large enterprise program. The Salesforce Business Analyst will work closely with stakeholders to collect business requirements and create system documentation supporting business and IT activities.
Management Consulting
No H1B
Security Clearance Required
Responsibilities
Design Salesforce solutions, create and refine complex data models, and automate business processes
Act as liaison between customers, vendors, and development teams, translating technical requirements into executable plans
Perform fit-gap analysis between Salesforce functionality and customer requirements
Develop and validate user stories and process flows to support Salesforce solution design
Participate in customer-facing meetings, facilitate discussions, and provide technical guidance
Break down roadmaps into epics and user stories; prioritize backlog with stakeholders
Capture high-quality notes and incorporate feedback into iterative deliverables
Prepare technical reports, presentations, and documentation for leadership
Mentor other Business Analysts and contribute to continuous improvement initiatives
Qualification
Required
6+ years of experience with business processes and re-engineering
5+ years capturing requirements and writing in Gherkin method
3+ years writing user stories in Agile environments
In-depth understanding of Salesforce (Service Cloud, Experience Cloud, LWC, Aura, Tableau CRM)
Hands-on experience with JIRA, Confluence, SharePoint
Proficient in MS Office (Word, Excel, PowerPoint)
Experience working in Scrum or SAFe Agile environments
Superior oral and written communication skills
Ability to obtain Public Trust clearance
Preferred
Valid Salesforce certification (Business Analyst, Administrator, or Experience Cloud Consultant)
SAFe certification (Product Owner or SAFe Agilist)
Experience with healthcare policy or large-scale enterprise programs
Data analysis and modeling experience within Salesforce or other CRM platforms
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Federal Holidays
Company
Piper Companies
At Piper, we obsess about the success of our customers and consultants.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Justin Jordan
Founder and Chairman
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