This job has closed.

Brown & Brown · 2 days ago

Commercial Lines Producer

Portland, OR

Full-time

Hybrid

Mid Level

Brown & Brown is a company built on meritocracy that is seeking a Commercial Lines Producer to join their growing team in Portland, OR. The role involves promoting business growth through the sale of new accounts, developing cross-selling opportunities, and maintaining strong customer relationships while ensuring quality service.

Insurance

Responsibilities

Promote the growth of BBNW through the sale of new accounts

Develop and pursue cross-selling opportunities in concert with the Customer Account Managers

Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer's needs, including risk and the identification and resolutions of underwriting or policy issues

Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits

Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services

Monitor level of customer service and assist with claim issues as needed

Handle and resolve customer complaints and problems

Set regularly scheduled meeting on a frequency that is appropriate for each customer

Assist the Customer Account Managers with the collection of receivables

Keep current on marketplace changes and inform customer as necessary

Other duties or special projects may be assigned

Qualification

PropertyCasualty LicenseAMS360 experienceBachelor's DegreeCustomer service skillsMicrosoft Office 365Insurance terminologyEmpathyCommunication skillsInterpersonal skillsConfidentiality

Required

Must have, or obtain within 6 months, current Property and Casualty License in all required states

Basic understanding of insurance and business terminology

Fluent with Microsoft Windows, Office 365, Word, and Excel

AMS360 experience or skills to learn software program at an accelerated ability

Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication, and respond accordingly

Must have excellent customer service and interpersonal skills

Strong, consistent, and assertive communication skills

Maintain a high level of confidentiality with high energy and ability to work effectively at a fast pace

Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position