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Soaring Eagle Casino & Resort · 3 days ago

SER Promotions Asst PT - 1923

Mount Pleasant, MI

Full-time

Onsite

Entry Level

$14.20/hr - $14.20/hr

1+ years exp

Soaring Eagle Casino & Resort is seeking a Promotions Assistant to support the Marketing Department in various areas including Entertainment, Public Relations, and Promotions. The role involves assisting in daily operations, coordinating events, and ensuring customer service excellence.

CasinoGamblingRecreation

Responsibilities

Assist in the daily operations of the Marketing Department to ensure customer loyalty and increase the level of casino play

Assist in communicating logistical event information to appropriate casino and hotel units

Meet and communicate with the Marketing Manager for Sponsorships & Promotions as well as the Director of Marketing & Entertainment to create targeted promotions and ensure departments are prepared for the event

Complete all event detail, successfully coordinating and implementing sponsorships and promotions

Promote and participate in an interdepartmental team approach for the delivery of promotions and sponsorships, remaining available to all units in the Marketing Department to achieve sponsorship objectives

Work closely with all necessary internal departments to execute programs and provide new and organic opportunities to increase revenue

Utilize computer software such as Super Playmate, Atrient, and Bravo to set up, track and run promotions successfully

Execute sponsorship programs that drive traffic and revenue to our property with measurable results

Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority

Must maintain strict confidentiality and present a positive, professional demeanor and image at all times

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor

Contact with all levels for personnel companywide to prepare and execute daily/monthly promotions and sponsorships

Maintains contact with all Marketing staff to ensure all daily and monthly promotions and sponsorships are executed professionally and in accordance with gaming regulations

Qualification

Event coordinationCustomer servicePublic relationsMarketing knowledgeComputer proficiencyIndependent judgmentCultural awarenessInterpersonal skillsCommunication skillsTeam collaboration