This job has closed.

Monogram Health · 1 day ago

Market Admin Coordinator

Atlanta, GA

Full-time

Hybrid

Entry, Mid Level

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for complex patients with multiple chronic conditions. The Market Administration Coordinator is responsible for managing administrative needs of the field team, optimizing clinician calendars, and tracking staff productivity to ensure efficient operations.

Health CareHospitalWellness

Responsibilities

Review weekly and day-of calendars and take action to optimize staff utilization (scheduling new visits, rescheduling inefficient visits, shifting visit ownership, confirming visits, directly outreach to patients where needed)

Provide administrative support to the team, such as monitoring and responding to Teams chats with staff for incoming clinician scheduling requests or confirming Doxy capability with members

Measure, track and report out on staff productivity and utilization and proactively identify team members that are underperformers and outliers

Assist with onboarding duties for new hires on team, particularly in optimizing schedules to allow for training opportunities and visit ramping

Coordinate scheduling updates between field based clinical team members and centralized scheduling team members

May call patients directly to book, reschedule or confirm visits

Perform other job-related duties as assigned

Qualification

Healthcare managementPerformance analysisMicrosoft ExcelSalesforceMulti-taskingOrganizational skillsCommunication skills

Required

Bachelor's degree or equivalent experience in healthcare management, managed care, and/or home health environment

Prior experience analyzing performance and productivity metrics required

Proven accountability for performance outcomes and exceptional organization skills

Ability to multi-task and manage a large volume of concurrent priorities

Demonstrated verbal, written, and visual communication skills

This position is remote but may require 25% travel within their given market

Preferred

For bachelor's prepared, prior experience in the healthcare industry, e.g., healthcare management, managed care, and/or home health environment is preferred

Microsoft Excel and Salesforce experience is preferred

Benefits

Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts

Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources

Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave

Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts