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Amerisure Insurance · 1 day ago

Claims Adjuster Associate - WC

Irving, TX

Full-time

Hybrid

Entry Level

1+ years exp

Amerisure Insurance is a property and casualty insurance company that creates exceptional value for its partners, policyholders, and employees. They are hiring a Claims Adjuster Associate to support the claims department by assisting adjusters with all phases of the claim lifecycle, particularly focusing on Workers’ Compensation.

Financial Services

Responsibilities

Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions

Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing

Assist with claim documentation by preparing and submitting require state filings, closing documents, and other administrative support requests on behalf of adjusters

Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements

Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date

Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process

Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction

Qualification

Claims management softwareMicrosoft Office SuiteCustomer serviceVerbal communicationWritten communicationAttention to detailOrganizational skills

Required

Associate's degree or equivalent combination of education and experience

Ability to obtain appropriate state licensing as required

Proficiency in Microsoft Office Suite

Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers

Excellent verbal and written communication skills with the ability to interact with internal and external customers

Demonstrated ability to organize and prioritize work to ensure timely deadlines

Demonstrated ability to input data with a high accuracy rating, and strong attention to detail