Railroad Commission of Texas · 1 day ago
RRC - Customer Service Rep I
Texas-AustinWork Locations
Full-time
Onsite
New Grad, Entry Level
$3,000/mo - $3,000/moThe Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry. They are seeking a Customer Service Rep I to perform various duties related to the processing and quality control of records, assisting the public with inquiries, and maintaining workflow in the office.
GovernmentOil and GasRailroad
No H1B
Responsibilities
Preserves historical information by preparing documents for imaging
Performs key entry work using an internet-based application
Conducts quality assurance work on imaged documents
Assist Commission staff and the general public with inquiries received in person, by phone, mail, and/or via the internet pertaining to information contained in the RRC digital data system, microfilm, and microfiche
Assist the public at the agency receptionist desk as needed
Assist the public at the Research counter as needed
Performs additional tasks, as assigned, to maintain workflow
Qualification
Required
High School diploma or GED
Knowledge of professional office and administrative practices and procedures
Preferred
General knowledge of Oil and Gas Division functions
Detailed familiarity with the required forms and filing procedures
Experience in the operation of various types of micrographics equipment
Past participation in complex document imaging projects
Experience conducting quality assurance tasks
Experience in filing, sorting, alphabetizing, organizing, and distributing documents and retrieving files
Benefits
Generous paid time off including vacation, sick time, and at least 12 paid holidays per year
Telework options for eligible positions
Flexible work schedules
Retirement pension with a 150% agency match – you can watch this YouTube video that describes this amazing benefit
401(k), 457(b) and Roth
Health premiums 100% paid for full-time employees
Tuition Reimbursement
Wellness and Exercise Leave
Career development programs/opportunities for advancement
Company
Railroad Commission of Texas
Railroad Commission of Texas is a government agency regulating oil and gas operations, drilling permits, and environmental oversight.
Founded in 1891
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brandon H.
Chief Information Officer
Cesar Saldivar, CIA, CFE, CGAP
Chief Administrative Officer
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