Apply on Employer Site

McDonald's · 1 day ago

Sr Manager, Learning & Development

Chicago, IL, US, 60607

Full-time

Onsite

Senior Level

$130K/yr - $163K/yr

6+ years exp

McDonald’s is a globally recognized brand serving millions daily and is focused on growth and positive impact. The Senior Manager, Learning and Development will shape and execute the learning strategy for McDonald's Global People function, leading initiatives to build capabilities and foster a culture of learning.

Restaurants

Responsibilities

Lead the development and execution of the People L&D strategy (People Academy) in alignment with the broader People function goals and People Talent Strategy

Develop operational plans and timelines for Academy initiatives, requiring cross-functional input

Design and implement blended learning programs using the 70-20-10 framework

Lead the development of onboarding, upskilling, and reskilling experiences tailored to the People function

Ensure programs are inclusive, scalable, and aligned with McDonald’s values and leadership competencies

Partner with subject matter experts, People leaders, and learners to co-create relevant learning experiences

Communicate effectively across levels, influencing adoption and engagement with Academy offerings

Monitor program effectiveness and value through a standardized learner evaluation, data, and business outcomes

Iterate and improve learning experiences based on insights and evolving needs

Manage relationships with external learning providers and internal teams (e.g., Global People, Transformation)

Ensure quality, cost-effectiveness, and alignment with strategic goals

Qualification

DevelopmentTalent ManagementProject ManagementStakeholder ManagementProgram DesignCoachingHR TransformationMentoringCommunication Skills

Required

Bachelor's degree required; Master's degree preferred

6–8 years of experience in learning and development, talent management, or organizational development

Proven ability to manage projects with moderate complexity and cross-functional collaboration

Strong communication and stakeholder management skills

Experience designing and delivering learning programs using modern methodologies

Strong business acumen and insight, with the ability to translate strategic business goals into appropriate development and talent programs that balance the evolving priorities of the organization

Ability to influence practices and approaches across teams and levels

Excellent coaching and mentoring skills

Experience in HR transformation or capability building