Unity Health Care · 1 day ago
Associate Director of Patient Financial Servi-"Hybrid Position"
Washington, DC, US
Full-time
Hybrid
Lead/Staff, Director/Executive
$0/yr - $107K/yr
8+ years expUnity Health Care is a healthcare organization focused on improving patient financial services. The Associate Director of Patient Financial Services will assist in driving operational results and optimizing revenue cycle operations, including insurance eligibility processes, claims processing, and collections.
Health CareHospital
Responsibilities
Monitors and tracks revenue cycle queues and backlogs
Ensures performance targets are met, and that adequate and appropriate staffing levels are available to meet performance metrics
Assists in training staff
Continually works on performance improvement measures that maintain or exceed key metrics to their benchmarks. Assist in creating and modifying policies and procedures to address customer needs, compliance, efficiency, and internal control requirements
Assists with and implements changes to the patient billing system
Liaises with outside companies and third-party payors to identify and resolve EDI issues
Responsible for file maintenance functions of the EMR in accordance with payers Billing standards and Reimbursement policy and procedures, including patient billing, statements, claim submissions electronic and paper, and ANSI file maintenance
Helps improve customer service, operational effectiveness and financial outcomes
Performs trend analysis on third party payer payment levels to ensure that reimbursement is in accordance with allowable amounts stated in agreements and contracts. Works with appropriate individuals to resolve discrepancies
Assists Director in the preparation of financial analysis for use in the third party and managed care negotiation payer process
Collaborates with Director and Finance Department to explain net revenue variances for the month end
Prepares monthly updates on the status of key performance measures for the Director and financial leadership
Communicates and implements new payer requirements that impact AR and ensures changes are appropriately communicated and trained with staff members
Maintains A/R and revenue for PFS business line, providing key balance sheet and P&L line items to finance for month end close, budget process, audits and ad hoc reporting
Develops and implements standard reports to provide pertinent information on the overall effectiveness of the medical services revenue cycle process
Continuously monitors, evaluates, and makes recommendations to the Director regarding information technology requirements affecting the medical services revenue cycle process
Qualification
Required
Bachelor's degree in healthcare, Business or other related field of study
Minimum of eight (8) years of relevant revenue cycle management experience at a manager level or above
Five (5) years of multi-specialty medical group revenue cycle experience
Exhibits strength of character to champion risk-taking and be a self-starter and self-motivated to bring Unity into the future
A working knowledge in the areas of patient access, billing, coding, accounts receivable and cash management requirements, health insurance, business office operation, credentialing and Health Information Management (HIM)
Ability to work under pressure and independently with minimal supervision
Ability to work in a team-oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs
Effective, clear, and persuasive oral and written communication skills with individuals and groups
A proficient working knowledge of medical terminology, CPT, HCPCS, and ICD10; Certified Coder (AAPC or AHIMA only) is preferred
A high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
Demonstrates a working knowledge of health center operations with strength in patient flow/appointment scheduling/registration/encounter form processing
Must possess a working knowledge of patient accounting operations
Must be highly organized
Preferred
A proficient working knowledge of medical terminology, CPT, HCPCS, and ICD10; Certified Coder (AAPC or AHIMA only) is preferred
Experience with EClinicalWorks or Epic is strongly preferred
Company
Unity Health Care
Unity Health Care provides a full range of health and human services to meet the needs of communities.
Founded in 1985Washington, District of Columbia, USA
1001-5000 employees
H1B Sponsorship
Unity Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (4)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$3.3MKey Investors
Health Resources and Services AdministrationThe J. Willard and Alice S. Marriott Foundation
2024-11-22Grant· $1M
2023-04-18Grant· $2.3M
Leadership Team
Janelle Goetcheus
Founder
Jesse Barber
Founder
Recent News
District of Columbia Health
2025-06-11
Seattle TechFlash
2025-04-29
Seattle TechFlash
2025-04-28
Company data provided by crunchbase