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NAPA Auto Parts · 3 days ago

Technical Sales Specialist

Los Angeles, CA

Full-time

Hybrid

Mid Level

$59K/yr - $59K/yr

NAPA Auto Parts is seeking a Tools and Equipment Technical Sales Specialist responsible for generating and increasing sales through NAPA stores and servicing end user accounts. This role involves coordinating market share-driving products and programs while maintaining strong customer relationships and achieving sales targets.

AutomotiveIndustrialMachinery Manufacturing

Responsibilities

Customer relationship responsibilities

Problem solving by identifying and addressing customer concerns through discovery and a methodical approach

Effectively convey product information

Effectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationships

Demonstrate passion for the product, industry, and the sales process

Flexibility in processes being able to adjust your approach based on customer preference and market conditions

Maintain strong relationships and consistent communication to promote product and services

Work closely with store decision makers to expand business volume by identifying and converting sales opportunities

Identify customer needs and collaborate with local store and distribution center teams to provide solutions to those needs

Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments

Leverage team knowledge of peers and suppliers to advance personal knowledge

Identify areas of opportunity and advise management accordingly

Maintain and advance understanding of product offerings, education, programs, warranties, and rebates

Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges

Perform periodic account reviews to update management on key progress indicators

Any other duties assigned by director supervisor

Qualification

Sales management experienceCRM proficiencySales analytics toolsBachelor’s degreeNegotiation skillsCustomer relationship managementLeadership skillsCommunication skillsInterpersonal skillsStrategic thinking

Required

Bachelor's degree in business, Marketing, or related field; advanced degree or relevant certifications are preferred

Sales management experience, preferably within the automotive aftermarket or tools and equipment industry

Proven track record of meeting or exceeding sales goals

Strong leadership skills

Excellent communication, negotiation, and interpersonal skills

Ability to think strategically and execute tactically in a fast-paced environment

Proficient with CRM and sales analytics tools

Preferred

Advanced degrees or professional certifications related to sales or management

Experience managing geographically dispersed sales teams

Deep knowledge of automotive tools and equipment market

Benefits

Health Insurance: Comprehensive medical, dental, and vision plans.

Retirement Plan: 401(k) with company match.

Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave

Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

Company

NAPA Auto Parts

Glassdoor3.5

Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.

Founded in 1925