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American Red Cross · 4 days ago

Community Disaster Program Manager

Austin, TX

Full-time

Hybrid

Senior Level

5+ years exp

American Red Cross is the world's largest humanitarian network, and they are seeking a Community Disaster Program Manager. This role involves leading and supporting a diverse volunteer team to implement disaster cycle services programming and ensuring community preparedness for disasters.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Empower Volunteers: Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, planning, and readiness

Lead the Program: Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region

Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery

Engage Community: Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies

Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers

Know Your Communities: Act as the Red Cross disaster subject matter expert within the assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters

Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations

Qualification

Volunteer managementCommunity engagementDisaster responseAnalytical skillsMicrosoft OfficePartnership managementBilingual in SpanishCommunication skillsProblem solvingLeadership

Required

Bachelor's degree required, or equivalent combination of education and related experience required

Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service

A current valid driver's license and good driving record is required

Excellent interpersonal, verbal, and written communication skills

Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements

Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management

Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook

Ability to work outside of regular duty hours including nights and weekends