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Safer Foundation · 1 day ago

Director of Programs

Davenport, IA

Full-time

Onsite

Lead/Staff, Director/Executive

$79K/yr - $79K/yr

5+ years exp

Safer Foundation is a social service provider focused on helping individuals with arrest and conviction records find meaningful employment. The Director of Programs is responsible for overseeing all programs and services in the Quad Cities region, ensuring alignment with the organization's mission of reducing recidivism through education and employment.

Individual & Family Services

Responsibilities

Represent Safer Foundation at community meetings, collaborative groups, and public events across the Quad Cities and surrounding counties

Serve as a senior liaison between Safer Foundation and key partners including Juvenile Court Services, community colleges, workforce boards, employers, and community agencies

Support Advisory Board engagement and regional advocacy efforts to promote second chances and expand Safer’s mission and visibility

Coordinate local media and marketing efforts in collaboration with Safer’s Development and Communications teams

Support Program Managers in maintaining consistent and effective communication with referral sources including courts, schools, probation, and workforce partners

Strengthen outreach strategies to ensure steady and appropriate referrals across all programs

Identify and cultivate new community partnerships to expand recruitment efforts and service reach

Ensure outreach efforts align with program capacity, eligibility criteria, and contract requirements

Oversee data quality and documentation standards across all programs using Salesforce

Ensure timely and accurate data entry by program staff to support service delivery, audits, and performance tracking

Monitor performance metrics and program outcomes to ensure compliance with funder expectations

Oversee the preparation of monthly reports, performance dashboards, and required funder reports

Partner with the Quality Assurance team to conduct audits and continuous quality improvement activities

Ensure timely submission of reports to state agencies, funders, and internal leadership

Partner with the AVP and Accounting team to develop, monitor, and reconcile program budgets

Ensure funds are expended in accordance with approved budgets and grant terms

Identify financial risks, trends, or variances early and collaborate on corrective action planning

Support preparation for annual audits and financial reporting requirements

Contribute to program planning and sustainability efforts to ensure long-term fiscal health

Provide direct supervision, coaching, and professional development to Program Managers and assigned staff

Conduct regular supervision meetings and annual performance evaluations

Collaborate with the AVP on hiring, onboarding, and training for program staff

Facilitate regular team meetings to promote communication, alignment, and accountability

Serve as designee for the AVP as needed to ensure operational continuity across Iowa and Illinois sites

Ensure implementation of evidence-based practices, including trauma-informed and cognitive-behavioral interventions

Qualification

Program managementGrant managementLeadership experienceSalesforce proficiencyCommunity engagementTrauma-informed practicesInterpersonal communicationOrganizational skillsTime management

Required

Demonstrated leadership and supervisory experience, preferably in workforce development, reentry, or social services

Strong understanding of program design, grant management, and outcome measurement

Knowledge of barriers faced by individuals impacted by the criminal legal system and familiarity with trauma-informed practices

Excellent written, verbal, and interpersonal communication skills

Proficiency in Salesforce and Microsoft Office applications

Strong organizational and time management skills with the ability to manage multiple priorities and deadlines

Bachelor's degree in Human Services, Social Work, Criminal Justice, or a related field

Minimum of five (5) years of progressive program management experience, including supervision of multiple teams, contract oversight, and budget management