UPMC · 1 day ago
Systems Analyst - Associate (Application Analyst)
Pittsburgh, PA
Full-time
Hybrid
New Grad, Entry LevelUPMC is seeking an analytical and collaborative individual to join their Enterprise Cardiology Application Team as an entry-level Systems Analyst. The successful candidate will support mission-critical cardiology applications, ensuring smooth operations and contributing to projects under the guidance of experienced team members.
BiotechnologyHealth CareHospitalMedical
Responsibilities
Provide daily application support for cardiology systems, ensuring timely resolution of issues and minimal disruption to end users
Monitor and triage incoming support tickets using the enterprise ticketing system; respond to and resolve production support issues in accordance with established SLAs
Collaborate with senior analysts to troubleshoot and escalate complex issues
Assist in testing, documentation, and implementation of application upgrades, enhancements, and new features
Participate in projects, contributing to planning, execution, and validation activities under the direction of senior team members
Maintain thorough and accurate documentation of support activities, system configurations, troubleshooting steps, and application changes to ensure continuity and knowledge sharing across the team
Participate in a rotating on-call schedule to support critical systems outside of business hours (currently every 10 weeks, subject to change)
Demonstrate a commitment to continuous learning and professional development in healthcare IT and cardiology systems
Familiarity with modern technology and application support through education or practical experience
Highly driven and self-motivated to meet expectations. Ability to work independently and in a team-based environment
Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function
Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities
Additionally, this position may be required to maintain a standby status as part of a rotation within the team
This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation
Qualification
Required
Analytical, collaborative, and adaptable individual
Passionate about healthcare technology
Ability to support mission-critical cardiology applications
Ensure smooth day-to-day operations
Contribute to impactful projects under the guidance of experienced team members
Provide daily application support for cardiology systems
Ensure timely resolution of issues and minimal disruption to end users
Monitor and triage incoming support tickets using the enterprise ticketing system
Respond to and resolve production support issues in accordance with established SLAs
Collaborate with senior analysts to troubleshoot and escalate complex issues
Assist in testing, documentation, and implementation of application upgrades, enhancements, and new features
Participate in projects, contributing to planning, execution, and validation activities under the direction of senior team members
Maintain thorough and accurate documentation of support activities, system configurations, troubleshooting steps, and application changes
Participate in a rotating on-call schedule to support critical systems outside of business hours
Demonstrate a commitment to continuous learning and professional development in healthcare IT and cardiology systems
Familiarity with modern technology and application support through education or practical experience
Highly driven and self-motivated to meet expectations
Ability to work independently and in a team-based environment
Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC)
Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities
May be required to maintain a standby status as part of a rotation within the team
Requires 24 hours per day, 7 days per week availability during the standby period
Preferred
Bachelor's Degree highly preferred
Healthcare experience
IT experience
Current or Past UPMC employee or contractor
Company
UPMC
UPMC is one of the leading nonprofit health systems in the United States. A $10 billion integrated global health enterprise headquartered
Founded in 1893
10001+ employees
H1B Sponsorship
UPMC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (4)
2022 (7)
2021 (7)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$0.46MKey Investors
Appalachian Regional Commission
2024-09-18Grant· $0.46M
Leadership Team
Leslie Davis
Chief Executive Officer
Frederick M. Hargett
Chief Financial Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
Business Feed
2025-11-28
Business Wire
2025-11-24
Company data provided by crunchbase