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FIS · 23 hours ago

Deposit/Loan Operations Analyst Senior

Milwaukee, WI

Full-time

Onsite

Senior Level

5+ years exp

FIS is a financial services technology company, and they are seeking a Senior Deposit/Loan Operations Analyst. The role involves reviewing and analyzing account maintenance correspondence, ensuring compliance with governmental regulations, and performing quality control on loans and deposits.

BankingFinancial ServicesFinTechPayments

Responsibilities

Reviews, analyzes, and interprets correspondence related to account maintenance

Ensures loan applications comply with governmental regulations and requirements by reviewing complex legal documents and regulatory requirements (Loan Operations Analyst)

Performs quality control on new and existing loans using internal reports and loan documentation to verify data input is correct and documents accurate and in regulatory compliance. (Loan Operations Analyst)

Communicates professionally with clients and third parties through multiple channels (phone, email, workflow tools)

Researches and resolves internal and externally submitted account questions and problems

Performs high risk task processing including maintenance on accounts having regulatory or monetary implications, e.g., payment/research corrections, credit bureau dispute research, Reg Z disputes, loan payoff processing, fee processing, loan modifications. (Loan Operations Analyst)

Meets production standards for account servicing tasks~

Completes account maintenance

Processes loan payoff requests. Processes paid loans

Follows up on insurance information, and processes insurance on accounts

Processes payments and payment exceptions

Performs escrow analyses. Prepares and executes annual escrow analyses

Monitors daily reports and follows-up as required

Performs quality review of mortgage and consumer loans

Reconciles general ledger accounts

Researches credit bureau disputes. May make decisions on appropriate actions

Performs various deposits processing tasks (Deposit Operations Analyst)~

Processes account closure requests

Disburses funds to appropriate endpoint. Places requested holds and stops

Processes card-related requests (adjusting card limits, requesting new cards

Handles client’s correspondence (incoming, returned mail)

Generates correspondence for customers to service accounts

Processes returned items, researches encoding errors, conducts large-dollar signature verifications, reviews EARNS notifications

May handle retirement processing and disputes

Demonstrates a high level of proficiency with FIS and third-party applications based on either loan operations or deposit operations responsibilities (IBS, Profile, ALS, Horizon, Starview, Origenate, FLO, CLO, FIS Lockbox, FOS, Vision Content, FCM, SRM, SM, SharePoint, nGage, and third-party applications, e.g. Oscar, CoreLogic, Overby, Seawell, SalesForce, DealerTrack, CSC)

Maintains current internal procedure manuals and writes drafts for changes

Other related duties assigned as needed