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The Goodyear Tire & Rubber Company · 2 days ago

Service Manager - West Chester, OH

West Chester, OH

Full-time

Onsite

Entry, Mid Level

1+ years exp

The Goodyear Tire & Rubber Company operates over 580 tire and auto service centers nationwide and is seeking a Service Manager. In this role, you will manage the service department, ensuring quality service delivery and guest satisfaction while driving sales and developing team associates.

Automotive

No H1B

Responsibilities

Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests

Help drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests

Responsible for contributing to the training and development of service department associates

Articulate all warranties, promotions, and advertisements

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Qualification

Automotive Service ManagementAutomotive Service SalesGuest Relationship ManagementTeam LeadershipSafety ComplianceWork EthicCommunication SkillsProblem Solving