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GLORY · 1 week ago

Director, Logistics- Watertown, WI

United States/Watertown, WI

Full-time

Onsite

Director/Executive

$110K/yr - $155K/yr

GLORY is a global leader in customer experience automation, transforming businesses through innovative solutions. The Director of Logistics will lead all logistics operations, ensuring efficient and compliant movement of goods while driving process improvements and operational excellence.

ElectronicsHardwareInformation TechnologyProperty ManagementRetailSoftwareTraining

Responsibilities

Establish and monitor key performance indicators for logistics performance, cost, and service levels. Provide regular reports and insights to senior leadership identifying trends, obstacles, and improvement opportunities

Manage vendor relationships to ensure compliance with contractual obligations and performance standards

Champions employee development through mentorship and coaching and implements succession planning strategies to build a strong leadership pipeline

Leads process improvement initiatives by identifying, developing, and implementing enhancements in warehouse and logistics operations to increase efficiency, reduce costs, and optimize overall performance

Oversees and coordinates all shipment activities with carriers and the UK team to ensure smooth logistics flow, timely delivery, and resolution of customer queries. Ensures compliance with customs requirements and accurate documentation to minimize delays and maintain service excellence

Lead, mentor, and develop logistics teams to foster a culture of continuous improvement and accountability

Serve as liaison with Sales, Supply Chain, and Operations teams to ensure alignment on delivery schedules and customer commitments

Review and approve logistics-related invoices to ensure accuracy, compliance, and alignment with budgetary guidelines

Oversees inventory control processes, including cycle counts and reconciliation, to ensure accuracy, minimize variances, and maintain optimal stock levels

Provides oversight of compliance with international shipping regulations by ensuring accurate preparation and maintenance of tariff documentation, shipping manifests, and all required customs paperwork to meet regulatory standards

Lead negotiations with logistics providers and third-party carriers to secure favourable terms, service levels, and cost efficiencies

Support ISO 9001, ISO 14001 activities

Executes on additional high-level responsibilities and projects as required in support of advancing the company’s strategy and operational excellence

Qualification

Logistics operations managementInternational trade complianceVendor managementLeadership skillsProblem-solving skillsProcess improvementInventory managementCommunication skills

Required

Bachelor's degree (B.A.) or equivalent combination of education and experience

Progressive experience in logistics or supply chain leadership roles

Proven track record of managing global logistics operations and delivering measurable results

Strong knowledge of international trade compliance, customs regulations, and vendor management

Excellent leadership, communication, and problem-solving skills

Benefits

401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution

Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield

MDLive – 24/7 Virtual Doctor plus a Nurse Line

Dental insurance

Vision insurance

FSA / Dependent Care

Voluntary Life Insurance

Basic Life insurance and AD&D – Company paid

Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid

Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service

Paid Sick days based on City/State requirements

Paid Holidays – 9 to 11 days based on start date

Professional development assistance

Education assistance

Adoption Assistance

Legal and ID Theft plans

Annual Bonus opportunity

Opportunities for internal promotions/career advancement