Twilio · 1 day ago
Senior Infrastructure Engineer
United States
Full-time
Remote
Senior Level
$142K/yr - $177K/yr
6+ years expTwilio is shaping the future of communications with innovative solutions for businesses and developers worldwide. The Senior Infrastructure Engineer will build and scale Stytch's core product, focusing on secure identity experiences and collaborating with product and engineering leadership to enhance the platform.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Build and own the infrastructure and platform capabilities that power Stytch's identity platform as it scales across Twilio—ensuring security, reliability, and performance for every customer
Design, implement, and operate scalable cloud infrastructure (AWS/EKS, ECS, networking, data stores), balancing uptime, cost, and developer velocity
Partner closely with Product and Engineering leadership to set infrastructure direction, translate platform needs into technical plans, and deliver high-impact roadmap work
Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives
Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship
Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes
Improve production quality and resilience through strong observability, incident response, automated remediation, and continuous reliability engineering
Make developers' lives easier by building self-service tooling, safer deployment patterns, and reliable platform primitives that accelerate product teams
Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team's technical bar and culture
Qualification
Required
6+ years of experience as an Infrastructure or Platform Engineer building and operating high-scale, mission-critical cloud production systems
Strong experience with containerization and orchestration (Kubernetes/EKS, Docker), Infrastructure as Code (Terraform, GitOps, or similar) and AWS
Hands-on proficiency in at least one modern programming language used in production
Experience designing and running observability and on-call systems (e.g., Datadog, ELK, Prometheus/Grafana)
Experience scaling cloud infrastructure for distributed systems, including relational databases and high-availability service architectures
Excellent written and verbal communication skills; comfortable writing design docs and leading technical discussions
Bachelor's degree in Computer Science or equivalent practical experience
Schedule: ability to work non-standard, on-call rotation weekend and holiday hours
Preferred
Experience with multi-region or global infrastructure, including disaster recovery and data replication strategies
Familiarity with enterprise-scale platform challenges: multi-tenant infrastructure, compliance, and cost/performance optimization
Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life
Benefits
Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
A retirement savings program
Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2025-12-29
2025-12-24
2025-12-18
Company data provided by crunchbase