Apply on Employer Site

E2 Optics · 1 day ago

Western US Regional Quality Manager

United States

Full-time

Onsite

Senior Level

5+ years exp

E2 Optics is a leading technology integrator focused on the data center revolution. The Western US Regional Quality Manager will be responsible for developing and managing corporate quality initiatives, ensuring consistent quality management practices across the US, and providing support to regional leadership.

Information TechnologyTelecommunications

Responsibilities

Promotes company Core Values to foster and safeguard family-centric culture

In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account

Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US

Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices

Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency

Determines corrective or preventative measures where indicated and verifies measures have been implemented

Communicates the expectations, goals, standards, and metrics used to measure progress

Attends and supports required Quality Management meetings will all levels of both internal and external parties

Develops, follows-up and verifies completion of action items based off KPI’s

Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements

Manages Quality training needs in accordance with both E2 Optics and customer guidelines

Provides technical and regulatory compliance expertise and support throughout the US operations under this description

Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications

Reviews, compiles and submits Quality Management reports required by strategic account operation under this description

Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations

Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations

Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems

Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards

Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations

Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions

Support ongoing workforce development, leadership training, and career pathing for technical roles

Support onboarding and certification programs for new hires, including BICSI and client-specific requirements

Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level

Establish and monitor KPIs and metrics for quality performance and training effectiveness

Champion a culture of accountability, safety, and continuous learning across the organization

Lead, mentor and support QA/QC and technical training teams across multiple locations

Travel: The individual in this role should be able and willing to travel as required by E2 Optics

Qualification

Quality ManagementBICSI RCDD certificationPMP certificationQA/QC frameworksTechnical TrainingConstruction ManagementData Center experienceLeadership experienceSafety awarenessKPI monitoringRegulatory complianceContinuous improvementCommunication skillsCollaboration skillsProblem-solving skillsTeam management

Required

Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field

5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree

Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources

Law and Government: knowledge of laws, legal codes, government regulations, and requirements

Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters

Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project

5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries

Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices

Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices

Proven ability to build and scale quality programs in high-growth and field-based environments

Travel: The individual in this role should be able and willing to travel as required by E2 Optics