Sam Houston State University · 1 day ago
Enterprise Resource Planning (ERP) Analyst II - CRM Analyst II
Huntsville, TX
Full-time
Onsite
Entry, Mid Level
2+ years expSam Houston State University is a vibrant institution with a rich historical legacy located in East Texas. The ERP Analyst II - CRM Analyst II will work as part of a team to provide complex configuration, programming, reporting, and analytical support services for campus CRM technologies.
EdTechEducationHigher EducationNon ProfitSTEM EducationUniversities
Responsibilities
Analyzes functional requirements to determine moderate to complex technical requirements
Designs and implements moderately complex system features, changes, or integrations using declarative languages, REST APIs, JSON, SOQL, SQL, and other programming languages based on defined standards and procedures in CRM and/or integration technologies
Coordinate upgrades, releases, and data migrations
Partners with stakeholders to determine business requirements, translate business requirements into technical requirements, execute testing plans for developed solutions, document solutions, and train others
Responds to, troubleshoots, and repairs issues with CRM, integration technologies, and other related technologies
Develops and implements timelines to meet the goals of functional areas
Develop custom applications and workflows
Manages users, roles, profiles, and permissions
Resolves issues across platforms
Supports Marketing Cloud campaigns, journeys, and automations
Design and implement moderately complex MuleSoft integrations
Develops, implements and refines the processes necessary to refresh or otherwise maintain sets of data for testing and development purposes, converting data and systems, and automating processes when possible
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in computer science, Information Systems
Two years' experience
Strong understanding of CRM concepts
Excellent problem-solving and analytical skills
Exceptional communication and collaboration skills
A combination of education, experience, and training that would produce the required knowledge and abilities could be considered
Preferred
History of professional growth as evidenced by the acquisition of relevant professional development and certification such as Salesforce, Marketing Cloud, and MuleSoft
Benefits
Superior benefit package
Flexible work environment fostering work/life balance
Programs that support a healthy work-life balance
Professional development opportunities with our educational assistance and dependent assistance programs
Company
Sam Houston State University
A Great Name in Texas Education.
5001-10000 employees
H1B Sponsorship
Sam Houston State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (19)
2023 (19)
2022 (22)
2021 (8)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.15MKey Investors
National Science FoundationNational Endowment for the Humanities (NEH)
2023-01-13Grant
2023-01-10Grant· $0.15M
Leadership Team
Jeanine Bias
Associate Vice President for Student Experience & Chief Retention Officer
Recent News
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