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NCQA · 1 day ago

Director, Artificial Intelligence Enablement

Washington, United States

Full-time

Onsite

Lead/Staff, Director/Executive

$150K/yr - $180K/yr

3+ years exp

NCQA is an organization focused on the advancement of healthcare quality. The Director of Artificial Intelligence Enablement will drive internal AI usage and knowledge development, managing strategic AI-enabled solutions to enhance operational efficiency across the enterprise.

AdvertisingHealth CareHospital

H1B Sponsor Likely

Responsibilities

Evaluate and prioritize internal efficiency and future capability opportunities in alignment with organization strategic direction

Support AI pilot/project teams to define ROI metrics, outcomes evaluation frameworks, and organizational standards for responsible and effective AI implementations

Develop best-practice implementation playbooks for AI-enabled process optimization and capability development across the organization

Provide management oversight (in partnership with department Executive) over all internal AI-related projects

Drive reporting on internal productivity efficiency gains

Shape and operationalize enterprise AI programs, ensuring ROI and business impact

Design and operationalize agentic AI solutions to automate research, reasoning, planning, content management, product and customer operations, and decision-making tasks

Lead development and delivery of complex AI strategies that enhance business effectiveness and efficiency

Provide financial ownership over AI-related investments (CapEx and OpEx) including ongoing planning and reporting

Develop content (or evaluate external content offerings) for internal training and workshops to increase AI literacy

Develop and guide workforce development strategy in partnership with HR

Coach and enable teams on best practices for leveraging AI, including successful pilot planning, and ongoing production monitoring and outcomes evaluation

Facilitate workshops and enablement sessions

Ensure teams are ready to present internal efficiency review opportunities, using a consistent business case framework

Evaluate internal efficiency opportunities with competency center members

Evangelize and monitor adherence to best-practice implementation playbooks. This includes coaching and re-calibration related management ownership

Drive consensus on internal AI tools and usage policy and procedure development

Serve as a functional consultant and business analyst specializing in AI applications

Develop reusable delivery assets and accelerators for project teams

Collaborate to create proofs of concept (POCs) and points of view (POVs) that expand the use of AI across NCQA

Cultivate understanding of industry developments and trends for AI:

Internal efficiency opportunities for NCQA

NCQA customer utilization of AI in health care environment

Competitor offerings competing with NCQA offerings

Disseminate relevant industry trends and evolution with NCQA staff

Provide thought leadership and define best practices for integrating AI within various ecosystems

Partner with marketing to create customer stories showcasing AI success

Qualification

AI/ML experienceAgentic AI solutionsProject managementStrategic planningGenerative AI frameworksCross-functional team coordinationAnalytical skillsPlanningOrganizationMicrosoft applicationsAI concepts familiarityCommunication skillsTime ManagementFacilitation skillsConflict resolution

Required

Bachelor's degree in relevant field

3+ years project management experience

2+ years subject matter AI/ML experience with at least 1 year of implementation experience with Agentic AI solutions and at least 2 years of implementation experience with traditional deterministic AI solutions

Practical experience with strategic planning and implementation of AI pilots and production solutions

Management experience in coordinating cross-functional teams to implement AI solutions in business process and operations

Experience in coaching teams (including ownership of organization methods/practices/procedures) on AI-enabled process optimization and capability development

Analytical skills

Ability to translate complex AI concepts into actionable strategies for non-technical stakeholders

Proficiency in Microsoft applications

Excellent written and oral communication skills

Planning and organization skills

Time Management

Facilitation skills

Conflict resolution experience

Familiarity with agentic AI concepts, cognitive architectures, and autonomous agents

Hands-on experience with generative AI frameworks

Preferred

Master's degree preferred

Benefits

This position is eligible for an annual incentive bonus, payable in accordance with policy.

Click here for employee benefit information.

Company

NCQA

At NCQA, we are driven by a clear mission to improve the quality of health care and a vision of better health care, better choices, and better health for everyone.

Founded in 1990

Washington, District of Columbia, USA

201-500 employees

http://www.ncqa.org/

H1B Sponsorship

NCQA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2025 (1)

2024 (2)

2021 (1)

2020 (2)