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Lifepoint Health® · 1 month ago

Customer Services Specialist

520 N 4th Ave, Pasco, WA, 99301, US

Full-time

Onsite

Entry Level

$17.34/hr - $24.06/hr

2+ years exp

Lifepoint Health is a leader in community-based care committed to making communities healthier. The Customer Services Specialist at Lourdes Medical Center will support the clinic by handling patient registration, scheduling appointments, and providing exceptional customer service to patients and families.

Health CareHospitalMedicalRehabilitation

H1B Sponsor Likely

Responsibilities

Schedule patient appointments

Perform medical records functions

Process daily referrals

Provide exceptional customer service for guests; patients, families, customers, and colleagues

Exhibit organizational and time management skills

Maintain current knowledge of the needs, functions and operations of office equipment and other systems

Demonstrate willingness to cover for other staff when necessary

Willingly perform other related duties as assigned or requested

Qualification

Customer serviceInterpersonal skillsBLS certificationOrganizational skillsTime managementWarm demeanorStress managementPositive attitude

Required

High School diploma

Exceptional interpersonal customer service skills

Outgoing positive attitude

Warm friendly joyful demeanor

Care and respect for guests, patients, families, customers, and colleagues

Ability to register daily patients/clients

Ability to schedule patient appointments

Ability to perform medical records functions

Ability to process daily referrals

Exhibit organizational and time management skills

Maintain current knowledge of the needs, functions and operations of office equipment and other systems

Current American Heart Association BLS certificate or obtained within 90 days after hire date

Ability to work in a stressful environment and take appropriate action

Preferred

Post High School education and/or training

Two (2) years Hospital or Clinic experience

Benefits

Shift differential

Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts

Competitive paid time off and extended illness bank package for full-time employees

Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage

Tuition reimbursement, loan assistance, and 401(k) matching

Employee assistance program, including mental, physical, and financial wellness

Professional development and growth opportunities

Company

Lifepoint Health®

Glassdoor3.1

Lifepoint Health is a leading healthcare provider that serves patients, clinicians, communities and partner organizations across the healthcare continuum.

Founded in 1999

Brentwood, Tennessee, USA

1001-5000 employees

http://www.lifepointhealth.net

H1B Sponsorship

Lifepoint Health® has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2020 (2)