Microsoft · 1 day ago
Sr. Supply Chain Program Manager
United States, Washington, Redmond
Full-time
Onsite
Mid, Senior Level
3+ years expMicrosoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI. The Senior Supply Chain Manager will oversee a team of contractors, ensuring performance metrics are met and leading process improvement initiatives.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Oversee daily operations for team of contractors, assigning tasks, plan workload, ensuring team meets performance metrics
Collaborate closely with business process owners to develop standard work procedures, and maintain feedback loop to drive improvements
Create, communicate and maintain quality control policies and standard work procedures for contractor team
Handle escalated issues, resolve complex complaints, and champion customer satisfaction
Proactively identify and lead process improvement initiatives using Lean tools
Identify opportunities to minimize repetitive tasks via automation
Qualification
Required
Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
5+ years in management consulting and/or program management in IT hardware supply chain supporting of hardware or software
Proven track record of successfully setting up team of contractors and executing supply chain operational processes at scale
Proven ability to create & maintain operational metrics and present this to management
Experience creating, tracking key performance metrics, creating data-driven insights to guide program decisions is preferred
Experience developing contingency plans, manage escalations, and navigate ambiguity to keep programs on track despite changing business conditions is preferred
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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