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Kum & Go · 3 days ago

Senior Executive Administrative Assistant

Des Moines, IA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Kum & Go is seeking a Senior Executive Administrative Assistant to support the President & Chief Operating Officer and the Founder & CEO. This role involves managing complex schedules, facilitating communication, and ensuring effective operations while handling sensitive information with discretion.

E-CommerceFood and BeverageRetail

Responsibilities

Serve as a primary thought and execution partner to the Founder & CEO and President & COO, enabling focus on the most strategic priorities

Anticipate needs, risks, and opportunities by understanding the Founder’s priorities, preferences, and decision patterns

Serve as a trusted gatekeeper to executive leadership, exercising exceptional judgment, discretion, and confidentiality while proactively identifying, assessing, and mitigating operational, reputational, and information-security risks

Own and optimize a complex, high-stakes calendar across internal leadership, boards, external partners, and personal commitments

Design schedules that reflect strategic priorities—not just availability

Proactively resolve conflicts, manage tradeoffs, and protect white space for deep work and recovery

Plan personal and professional domestic and international travel, including arranging private flights, hotels, car services, dining reservations, and other special requests

Build detailed itineraries with a high level of personalization and develop contingency plans to accommodate last-minute changes

Prepare and/or coordinate briefing materials, agendas, and background context for key meetings, boards, and external engagements

Capture action items and decisions, and ensure disciplined follow-up

Coordinate logistics for high-profile meetings, events, and travel with precision and discretion

Handle highly sensitive, confidential information with absolute integrity and professionalism

Exercise sound judgment in representing the Founder & CEO and President & COO internally and externally

Maintain composure and credibility under pressure, ambiguity, and time constraints

Serve as the primary point of contact for a range of administrative needs, including subscriptions, vehicle maintenance, household management, community events, and personal gifts

Field calls, respond to emails, and manage requests proactively while exercising discretion, confidentiality, and sound judgment

Support ad hoc strategic initiatives, research, and executive projects as needed

Partner closely with other executive support roles (e.g., Founders Office, President/COO, CAO) to ensure seamless execution

Continuously refine systems, processes, and workflows to improve efficiency and effectiveness

Adhere to all company policies and procedures

Qualification

Executive support experienceJudgmentDiscretionOrganizational skillsCommunication skillsAdvanced computer skillsEmotional intelligenceProblem-solving skillsInterpersonal skillsFlexibilityAttention to detail

Required

8+ years of experience supporting a Founder, CEO, President, COO, High Net Worth individual, or senior executive with both professional and personal scope

Proven ability to operate with autonomy, judgment, and discretion in high-trust environments

Exceptional organizational, prioritization, and problem-solving skills

Strong written and verbal communication skills with executive-level polish

High emotional intelligence and strong interpersonal acumen

Advanced proficiency with executive productivity and collaboration tools

Maintain availability during nights, weekends, and according to Italian time zones as needed

Handle varied assignments independently, proactively planning and resolving issues with minimal direction

Respond to the needs and requests of family, clients, and Family Office management and staff promptly and professionally

Excellent communication skills, the ability to maintain confidentiality, and professionalism

Comfortable working in a fast-paced environment with quick ability to pivot between tasks, priorities, and projects and can adapt to change

Expectation to carry out assigned duties and projects with little to no direction, guidance, or information and be resourceful to proactively plan and solve potential issues

Ability to work independently and be proactive

Able to make decisions, when necessary

Highly organized and motivated

Ability to operate with a high sense of urgency while maintaining customer service

High attention to detail

Excellent communication skills and ability to communicate with all levels of the organization

Advanced computer skills including experience with Word, Excel, PowerPoint and Outlook and technical aptitude

High level of interpersonal skills to handle sensitive and confidential situations and information in a discrete & professional manner

Position continually requires demonstrated poise, tact and diplomacy

Flexibility and ability to manage priorities in a fast-paced, growth-oriented, and time-critical environment