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USF Credit Union · 21 hours ago

Indirect Loan Processor

Temple Terrace, FL

Full-time

Hybrid

Entry Level

1+ years exp

USF Credit Union is dedicated to delivering financial solutions to improve members' lives. The Indirect Loan Processor is responsible for the timely and accurate processing and funding of indirect consumer loans, ensuring all necessary documentation is received and correct, while maintaining strong relationships with dealers and members.

BankingFinancial Services

Responsibilities

Responsible for processing and funding indirect consumer loans. Ensures all documentation is received and accurate. Verifies proof of income, employment and other applicant information as needed. Communicates any dealer quality control or potential fraud concerns to lending management

Maintains strong rapport with dealers, working directly with them when loan packet items are missing or inaccurate

Respond to incoming dealership inquiries on loan status

Follows-up with dealers on approved, not funded, applications to ask for the business. Supports Underwriters by fielding dealer second-look or other escalated loan review requests

Prepares and sends welcome packets to members. Makes follow-up calls to members who have not made their first payment. Takes dealer calls as a back up to underwriters when needed

Maintains select department reports and partners with Accounting to ensure all GL’s and daily funding amounts balance

Performs other job-related duties as assigned

Qualification

Consumer lending experienceRegulatory compliance knowledgeMicrosoft Office proficiencyVerbal communication skillsWritten communication skillsInterpersonal skillsOrganizational skillsDetail-oriented

Required

A high school diploma or G.E.D. required; bachelor's degree preferred

Minimum of one (1) year of experience in consumer lending in a financial institution required

Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines. Accurate, detail-oriented, and organized

Detailed knowledge and understanding of Credit Union products, services, policies, and procedures. Must demonstrate a functional knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities

Experience with Microsoft Word, Power Point, Excel, and Outlook

Good verbal and written communication skills and interpersonal skills, including phone skills, in order to interact professionally and effectively with dealers and staff

Must be able to work under moderate supervision

Must be able to maintain a high level of confidentiality

Preferred

bachelor's degree preferred

Benefits

Competitive pay, robust incentive programs, 401k matching, Mortgage and Auto Loan discounts

4 weeks minimum paid time off work, work anniversary paid time off, 11 paid holidays and 8 hours paid volunteer time off.

Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered).

100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance

Employee Assistance Program

Undergraduate and Graduate Tuition Reimbursement

Company

USF Credit Union

At USF CU, our hiring process focuses on finding All-Stars who align with our core values of excellence, passion, innovation, community and collaboration.

Founded in 1959

Tampa, Florida, USA

201-500 employees