Atlas Air · 1 day ago
Cloud Systems Engineer
Miami, FL
Full-time
Hybrid
Mid Level
$84K/yr - $114K/yr
3+ years expAtlas Air is seeking a Cloud Systems Engineer responsible for the implementation and optimization of cloud infrastructure and services. This role involves collaborating with internal teams and external vendors to support business objectives and maintain high-performance cloud environments.
Transportation
Responsibilities
Foster technical and procedural excellence within the IT department for all applicable production systems and processes
Foster technical knowledge, design, and engineering excellence within the IT department
Ensure systemic problems, sensitive customer situations, or unresolved customer Requests are escalated and distributed to IT management in a timely manner
Recommend implementation standards
Keep IT management apprised of critical issues
Identify, correlate, escalate, and manage Problems
Ensure local Service Delivery approach, processes, and procedures are aligned with organizational standards
Collaborate with End User Services to ensure requests, incidents, and problems are handled in a timely manner and customer service expectations are met
Facilitate the acquisition and integration of new technology into the environment
Identify and recommend new technology value to the organization
Research technical concepts and educate other team members as needed
Present research / proposed projects to IT management
Participate in technology evaluations
Provide expertise on application integration, design, security, reliability
Collaboration with other design teams within IT
Recommend improvements to systems and IT support process
Define implementation standards
Develop quality documentation of technical processes and procedures
Document all ticket and project work
Ensure documentation is sufficient to yield reproducible results
Identify and recommend changes with existing documentation that impacts customer support
Identify, track, any resolve gaps in existing documentation
Assist in policy, security, and compliance documentation efforts when agreed upon
Champion quality documentation of technical processes and procedures
Lead knowledge transfer activities between teams
Track and complete assigned IT projects
Complete tasks in a timely and quality fashion
Adhere to implementation, quality control, and change control standards
Keep IT management apprised of risks to project success
Ensure that projects are delivered on-time, within scope and within budget
Coordinate internal resources and 3rd party/vendors for efficient execution
Qualification
Required
Experience with AWS services providing highly available, secure, and reliable services
3+ years of relevant systems engineering or systems administration using Operating Systems, Networking, and storage systems
Experience working in a team-oriented, collaborative environment
Demonstrated results orientation, initiative, attention to detail, and customer service orientation
Excellent written, verbal and presentation communication skills
Subject Matter Competency with Active Directory and Windows OS security
Company
Atlas Air
Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. It is the parent company of Atlas Air, Inc.
1001-5000 employees
H1B Sponsorship
Atlas Air has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (4)
2022 (9)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$253.1MKey Investors
Greenlight Capital
2022-08-04Acquired
2020-08-04Post Ipo Equity
2017-05-16Post Ipo Debt· $253.1M
Leadership Team
Michael T. Steen
Chief Executive Officer
Joel Goldberg
Chief Information Officer and Senior Vice President
Recent News
2025-12-16
Atlas Air Worldwide Holdings
2025-09-25
Company data provided by crunchbase