Cone Health · 1 day ago
ITSM Application Analyst Lead
Greensboro, NC
Full-time
Onsite
Senior LevelCone Health is seeking an ITSM Application Analyst Lead with strong expertise in ITSM functions and ServiceNow. This role involves providing technical application support for complex clinical and business applications to enhance performance and meet organizational needs.
Health CareMedicalMedical Device
Responsibilities
Provide expertise in technical application support for complex clinical and/or business applications
Organize team resources for gathering, analyzing and evaluating user needs
Implement, optimize, support, and troubleshoot clinical and/or business applications
Qualification
Required
strong expertise in all of the standard ITSM functions and how they function in ServiceNow including, but not limited to: Incident, Problem, Change, Knowledge, Request Management, CMD and Service Level Management
ITIL Certification
ServiceNow Certification
expertise in technical application support for complex clinical and/or business applications
ability to improve overall performance and ensure applications meet the organization's needs
experience in leading application administration
ability to organize team resources for gathering, analyzing and evaluating user needs
experience in implementing, optimizing, supporting, and troubleshooting clinical and/or business applications
Company
Cone Health
Cone Health is a not-for-profit network of health care providers serving people in Guilford, Forsyth, Rockingham and surrounding counties.
Founded in 1953
10001+ employees
H1B Sponsorship
Cone Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (16)
2023 (7)
2022 (3)
2021 (6)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$0.1M2024-06-21Acquired
2015-08-11Seed· $0.1M
Leadership Team
Mary Jo Cagle
President and CEO
Suresh Krishnan
Vice President and Chief Technology Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
2026-01-03
PR Newswire
2025-12-25
Company data provided by crunchbase