N-able · 1 week ago
Senior SOC Analyst
Morrisville, NC
Full-time
Hybrid
Mid, Senior Level
4+ years expN-able is redefining cyber resilience with an end-to-end platform. The Senior SOC Analyst is responsible for handling complex security inquiries and incidents, acting as a mentor and technical expert while ensuring swift resolutions and guiding less experienced analysts.
Cyber SecurityEnterprise SoftwareInformation TechnologySecuritySoftware
Responsibilities
Take ownership of complex or high-priority customer service requests that require in-depth analysis and troubleshooting
Conduct investigations using advanced tools and techniques to identify root causes of issues
Perform detailed incident triage, analysis, and support for escalated security alerts
Act as a key technical escalation point for Support Analysts handling advanced issues
Provide expert analysis and recommendations on escalated cases
Collaborate with Blue Team analysts during surges in alert activity
Mentor Support Analysts by sharing expertise and best practices
Assist in onboarding, and provide peer review for new hires
Set an example in professional communication, problem-solving, and customer service
Review and provide feedback on the work of Support Analysts
Perform peer reviews on incident reports and customer documentation
Recommend process improvements or training areas based on observations
Qualification
Required
4-6 years of experience in SOC, Managed Detection Response, or equivalent cybersecurity role
Proven experience handling escalations and complex investigations
Bachelor's degree in Cybersecurity, IT, or related field (or equivalent experience)
Advanced knowledge of SOC operations, incident support, and analysis techniques
Ability to mentor and support less experienced analysts
Excellent communication skills for both technical and non-technical audiences
High proficiency with SIEM, IDS/IPS, EDR, and related tools
Analytical and detail-oriented with a passion for solving problems
Strong mentor and team player
Calm and dependable under high-pressure situations
Ethical, professional, and dedicated to customer security
Ability to work on a 24/7 shifting model. The standard shift is 9am-6pm EST, either Tuesday-Saturday or Sunday-Thursday
Benefits
Fully covered medical, dental and vision - for employee and eligible dependents!
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Paid Parental Leave
401(k) with company-match and Flexible Spending Accounts
Employee Stock Purchase Program
On-site gym access at select Collaboration Hubs
Wellness rewards
FuN-raising opportunities as part of our giving program
N-ablite Learning - custom learning experience as part of our investment in you
The Way We Work - our hybrid working model based on trust and flexibility
Company
N-able
N-able’s mission is to protect businesses against evolving cyberthreats with a unified cyber resiliency platform to manage, secure, and recover.
1001-5000 employees
H1B Sponsorship
N-able has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$225MKey Investors
CPP Investments
2021-07-20IPO
2021-07-12Debt Financing· $225M
2013-05-21Acquired
Leadership Team
John Pagliuca
Chief Executive Officer
Tim O'Brien
Chief Financial Officer, N-able
Recent News
Morningstar.com
2026-01-09
Business Wire
2025-11-13
Business Wire
2025-11-07
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