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Boston University · 8 hours ago

SPARK! PROGRAM OPERATIONS COORDINATOR, Office of the Provost

Boston, MA

Full-time

Onsite

Entry Level

$50K/yr - $62K/yr

1+ years exp

Boston University is an esteemed institution that hosts the Spark! program, an innovation and experiential learning lab. The Program Operations Coordinator will support day-to-day administrative operations across Spark! programs, supervise student employees, and facilitate collaborations with faculty and external partners.

Education

H1B Sponsor Likely

Responsibilities

Support program administration across Spark!’s three initiatives: Innovation (student driven projects), X-Lab (external projects for clients), and Community and Inclusion

Assist in the application and acceptance process for XCC courses, working closely with the BU XCC team, Spark! staff, and instructors to ensure students are registered and their questions are answered

Coordinate two hackathon events per year, as well as other signature events, that serve as critical on-ramps for the Spark! x-lab program and future course enrollments

Coordinate and assisting with project assignments for students and external partners involved with practicum courses, support of project management processes for the X-Lab program, contributing to project scoping, and aiding in class schedule planning and course registration

Supervise student employees that support program initiatives and X-lab course support

Facilitate hiring and coordinate performance assessments

Help resolve any performance issues that may arise

Conduct student training, review and approve hours weekly, and follow up with payroll issues

Support positive relationships with the Spark! community including current and prospective students, instructors, mentors, partners, and BU faculty and staff

Track stakeholder participation using developed workflows and support initiatives that expand engagement from community members

Coordinate annual mentor application processes and data collection and collect hiring documentation including letters of engagement and if needed, NDAs and Master Sponsor agreements

Assist with the evaluation of Spark! programs through collection, analysis, and reporting of key metrics

Design and update surveys and other feedback methods to improve effectiveness and accuracy of data collection

Organize and maintain evaluation data including external community survey responses, program participation numbers and demographics, and qualitative reflections

Provide data as requested

Other miscellaneous tasks as required

Qualification

Program delivery experienceGoogle productivity toolsMicrosoft productivity toolsProject management skillsAdministrative program managementOrganizational skillsCommunication skillsTeam orientationCuriosityProblem-solvingFlexibility

Required

Bachelor's degree

1-3 years relevant operations and program delivery experience

Fluency in Google and Microsoft productivity tools (e.g. google drive, docs, sheets; MS Office, zoom, etc.)

Position requires being physically present a minimum four days per week to engage students and community members, availability for 1 weekend per semester required for specialized university events (dates are pre-set by the University calendar)

Preferred

Experience or comfort with administrative program management in a university context

Strong process and project management skills

Excellent organizational and writing skills

Outstanding communication and people skills with stakeholders ranging from students, university staff and faculty, volunteers, and community partners

Experienced working with project management processes and tools (e.g. Airtable, Trello, Notion, Slack, etc.)

Ability to identify and resolve problems, engaging relevant team members when needed

Experience working independently towards collective goals

Ability to provide advice, problem solve, and interact with individuals at all levels from students to senior government officials to distinguished alumni

Must have comfort working with uncertainty and in a fast-paced, dynamic start-up environment

Commitment to curiosity and learning

Flexibility, a strong team orientation, and positive mindset are critical

Company

Boston University

Glassdoor4.3

Boston University is one of the leading private research and teaching institutions in the world today, with three primary campuses in the heart of Boston and programs around the world.

Founded in 1869

Boston, Massachusetts, USA

5001-10000 employees

http://today.bu.edu

H1B Sponsorship

Boston University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2024 (1)