Sectigo · 1 day ago
Senior Manager, Enterprise Sales SMB (West)
Scottsdale, AZ
Full-time
Onsite
Senior Level
7+ years expSectigo is a growing global team that is looking for a talented Senior Manager, Enterprise Sales SMB. The role involves leading the SMB Sales department to achieve sales quotas, managing a team of Account Executives, and developing strategies to enhance customer satisfaction and sales growth.
Computer Software
Responsibilities
Manage the SMB Account Executive team and provide guidance on the day-to-day activities that contribute to achieving and exceeding assigned sales quotas in their assigned territories
Oversee, evaluate, implement, and manage all areas of inside sales, sales administration, procedures, policies, training, and support technologies
Meet and exceed sales and revenue goals and key inside sales metrics
Report on sales metrics and suggest improvements
Manage and lead team to deliver exceptional customer experience
Develop and implement strategies to help Sectigo exceed its sales goals, while delivering against customer satisfaction expectations
Suggest and implement improvements in the sales administration process
Deliver a best-in-class, captivating, customer experience that builds loyalty and enables consistent sales and profit growth
Lead team meetings on success and build and run on-going training – tools, materials, leveraging resources around them including assisting Product teams with their presentations to make them digestible for sales teams
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met
Collaborate and liaise with Marketing, Product, and Development teams to ensure brand consistency and increase sales
Undertake key initiatives to accelerate the sales cycle, improve and streamline the process, gain staffing efficiencies and drive sales outcomes, all while enhancing the customer experience
Derive and maintain support-staffing models to ensure that the company is meeting and exceeding support and retention goals and ensuring that support can adapt, as the business needs change
Execute reviews of all associated processes and performance reports to ensure that the highest quality of inside sales, sales administration and customer service possible is achieved
Align with the goals of the company to provide effective and innovative process, enabling the company to successfully scale with the deployment and support of the product
Partner on account calls when needed to help bring large deals and assisting in account health monitoring to effectively maintain strong account relationships while also reducing churn and growing new business
Responsible for all people management responsibilities, including reviewing and approving time off requests, etc
Additional tasks associated with this position may be assigned in response to company initiatives and business needs
Qualification
Required
Minimum of 7 years of direct work experience in sales and/or insides is required
Minimum of 3 years of supervision or management experience over a team of quota-achieving sales team is required
Preferred
Bachelor's degree or equivalent work experience is strongly preferred
Established industry relationships and experience working with executive level business and marketing leaders within client organizations
Analytical skills that can translate data from paid, owned, and earned metrics into a performance measurement narrative that scales value for pinners and partners
Excellent presentation, communication, and collaboration skills
Strong leadership skills with the ability to lead by influence and persuasion in all interactions for prioritizing and executing deals in a disciplined manner
Ability to build and maintain a virtual network of contacts with the client and non-client executives for ease of information gathering, sharing, and aligning content and tapping into varied resources
Demonstrated success in researching and identifying growth opportunities and strategies in assigned and targeted markets by regions and/or geographic territories
Proven track record in sales, business development and winning new business
Has knowledge of effective global sales practices and strategies and the ability to work with all levels of employees, managers, and executives across geographic regions
Ability to understand and clearly articulate the business benefits of security products and solutions
Ability to balance different projects simultaneously; ensuring that proactive and reactive projects move forward at the same time
Strong knowledge and understanding of the IT Security industry and trends
Ability to work comfortably in a fast-paced environment
Ability to understand business measurement, marketing process, and pipeline mechanics
Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams
Work with internal teams on behalf of clients to ensure the highest level of customer service
Interface necessary support team to resolve issues that directly impact partners
Must have consistently grown business over the years by achieving great sales targets
Excellent analytical & problem-solving skills and a great Team player
Company
Sectigo
CA agnostic Certificate Lifecycle Management for the modern enterprise. Secure your human and machine identities at scale.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rita Parvaneh
Chief Financial Officer
Ted Belinky
Chief Financial Officer (CFO) // Private Equity | Cybersecurity | SaaS | Services
Recent News
2025-01-30
Company data provided by crunchbase