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Iron Mountain · 1 day ago

Operations Support Coordinator

US | TX | Dallas | 12121 N Stemmons FRWY suite 150

Full-time

Onsite

Entry Level

$23/hr - $23/hr

1+ years exp

Iron Mountain is a leader in records and information management, seeking an Operations Support Coordinator to join their Operations team. This role is focused on executing onboarding activities, ensuring data integrity within HR systems, and providing administrative coordination for seamless site operations.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead the Onboarding Journey: Act as the primary point of contact for new hires and managers to deliver a world-class onboarding experience and ensure all pre-hire requirements are completed on time

Collaborate for Operational Success: Partner with internal HR stakeholders and business leaders to coordinate team meetings, manage supply inventory, and align new employees with their respective teams

Ensure Compliance and Data Integrity: Perform regular data audits within internal HR systems and maintain strict adherence to customer-specific program requirements and local labor standards

Clearance & Access Coordination: Guide team members through the complexities of government clearances, from initial fingerprinting to final clearance decision

Status Advocacy: Keep a pulse on the clearance pipeline, proactively following up on pending items to keep the team moving forward

Information Security: Maintain highly organized and secure records, ensuring our tracking systems are always current and reliable

Qualification

Onboarding experienceGoogle SuiteProject managementWorkdayCustomer serviceData integrityInformation securityPublic Trust ClearanceRelationship building

Required

1+ years of experience in an onboarding, administrative, or operations support role

Strong knowledge of Google Suite (specifically Sheets and Slides) or Microsoft Office equivalents; experience with Workday is a plus

Proven ability in project management and relationship building, with a focus on delivering exceptional customer service in a dynamic environment

Proven track record in navigating government security lifecycles, including personnel vetting, background investigations, and federal credentialing standards

Education/Certification: High School Diploma required; ability to obtain a Public Trust Clearance where applicable