7th Avenue ยท 1 day ago
Operations Manager
Inglewood, California, United States
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years exp7th Avenue is a digitally-native furniture brand that specializes in luxury design and functional features. They are seeking an Operations Manager to oversee customer inquiries and enhance the customer experience while managing team performance and driving process improvements.
E-CommerceFurnitureHome DecorRetail
Responsibilities
Ensure all outbound orders are shipped on a timely basis. No late orders where inventory is fully allocated
Daily review of inventory availability and ensuring customer orders are allocated and being shipped out quickly and accurately
Assist in monitoring inventory levels to ensure adequate stock is maintained
Communicate with a sense of urgency to our warehouse and management team
Works quickly and efficiently on any task
Assist in updating appropriate operational SOPs
Meet our Inbox 0 KPI where we respond to all inquiries by the end of the day
Maintain accurate records and databases related to operations
Ensure the timely completion of tasks and projects
High level of order auditing to ensure goals and objectives are met
Continuous improvement recognition of current processes to ensure constant efficiencies are being brought to the position
Qualification
Required
10+ years of experience in an operational role and at least 3 years in a management role at a company of similar size
Excellent communication skills - both written and verbal - with an extra emphasis on spelling and grammar, are of the utmost importance
Experience in general business operations and firm understanding of finance, accounting, supply chain management, sales, and planning
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to analyze data and generate reports with actionable insights
Detail-oriented with a focus on accuracy
Problem-solving and critical-thinking abilities
Ability to work independently and as part of a team
Ability to commute/relocate: Inglewood, CA 90302: Reliably commute or planning to relocate before starting work (Required)
Operations: 10 years (Required)
Preferred
Bachelor's degree in business, operations management, or a related field
Knowledge of logistics and supply chain management is a plus
Technically Proficient/Experience with Google's suite of tools, NetSuite, Notion, Slack, Gorgias, Aircall, DispatchTrack or similar tools
Team player with a strong positive attitude
Be a creative problem solver that is the internal champion for our customers
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company 401(k)
Company
7th Avenue
7th Avenue is a digitally-native furniture brand offering products that marry beautiful design with functional day-to-day features.
51-200 employees
H1B Sponsorship
7th Avenue has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
Josh Stinson
Co-Founder & COO
Recent News
Google Patent
2025-02-16
Company data provided by crunchbase