Schneider Electric · 1 day ago
Territory Manager - Services Operations
NJ
Full-time
Onsite
Mid, Senior Level
$136K/yr - $204K/yr
5+ years expSchneider Electric is a global leader in sustainability and efficiency solutions, and they are seeking a Territory Manager for Services Operations. The TMSO will coordinate relationships among customers and field employees while ensuring effective service delivery and compliance with safety standards.
ElectronicsEnergyEnergy ManagementInformation TechnologyRenewable Energy
Responsibilities
Lead with Safety, ensuring compliance with Global Human Rights and Travel policies
Conduct FSR site safety audits and incident reviews to uphold safety standards
Conduct regular SIM meetings to hold the team accountable for safety goals and behaviors, implementing a progressive discipline policy as needed
Directly manage Field Service Representatives (FSRs) and oversee field operations to ensure effective service delivery within assigned geographic areas or customer segments
Maintain an active presence in the field, collaborating with FSRs, customers, vendors, and sales personnel to meet operational expectations
Develop and nurture business relationships with Schneider Electric customers through regular communication and site visits in the defined service territory
Coordinate FSR training and qualification plans, ensuring adherence to Schneider Electric policies and field service reporting requirements in collaboration with the Regional Director and Corporate Training
Mentor FSRs to support their personal career goals and oversee the FSR Sales Lead process to ensure optimal participation
Monitor headcount through dynamic sourcing, workload forecasting, and attrition planning while supporting efforts to increase employee engagement
Responsible for administrative tasks to ensure timecards are reviewed/approved, manage PTO requests, support team’s reconciling of company expenses
Serve as the liaison with Service Support Teams, including Scheduling, Order Management, Logistics, Technical Support, Engineering, and Sales to enhance service coordination
Drive KPIs to maximize service goals, using insights to identify weaknesses and implement improvements in service delivery
Manage financial targets and oversee the Territory P&L in partnership with stakeholders, ensuring compliance with all required training, including SE Essentials and CyberSecurity
Champion positive customer satisfaction and support issue prevention through root cause analysis, aligning with quality fundamentals
Ensure full adoption and utilization of digital tools within the One Services organization
Qualification
Required
Strong leadership with solid written, verbal skills, and presentation skills
Ability to prioritize and manage multiple projects simultaneously
Ability to act independently, while exercising good judgment
Ability to build relationships with internal and external teams and maintain useful interaction with all involved parties
Proactively monitor team dynamics to recognize potential conflicts before they escalate
Strong time management skills
Strong critical thinking to resolve complex matters
Use data and interpret it to assess and make good business decisions
Have good financial acumen
Ability to influence cross-functional teams and stakeholders to achieve short and long terms process improvements
+ Minimum five (5) years experience in Field Service Industry or related field
Valid drivers license with clean driving record
Technical comprehension/proficiency
Additional government clearance may be required (where required)
Preferred
BA or BS in Business Management or Engineering is desirable but not required
Training during military service is also considered desirable
Preferred minimum of two (2) years serving in a team lead or management/supervisor role
Benefits
Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks (credits to apply towards your benefits)
Flexible work arrangements
Paid family leaves
401(k) + match
Well-being and recognition (including service anniversary) programs
12 holidays per year
15 days of paid time off per year (pro-rated in the first year of employment based on start date)
Opportunity to purchase company stock (eligibility depends on start date)
Military leave benefits
Company
Schneider Electric
Schneider Electric specializes in the digital transformation of energy management and automation.
10001+ employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (150)
2024 (103)
2023 (108)
2022 (98)
2021 (115)
2020 (109)
Funding
Current Stage
Public CompanyTotal Funding
$4.08BKey Investors
California State Water Resources Control BoardIdinvest Partners
2025-08-26Post Ipo Debt· $4.08B
2018-04-05Grant· $1.6M
2004-12-03Series Unknown
Leadership Team
Deepak Sharma
President - Greater India zone, MD & CEO - Schneider Electric India Pvt. Ltd
Jai Sharma
CFO Greater India Zone
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase