Apply on Employer Site

Marriott International · 1 day ago

Market Information Technology Manager

Long Beach, CA

Contract

Onsite

Entry, Mid Level

$31.73/hr - $52.28/hr

2+ years exp

Marriott International is the world’s largest hotel company, and they are seeking a Market Information Technology Manager. This role is responsible for ensuring that the IT landscape supports property business goals effectively while managing technology needs within budget targets and collaborating with various technology vendors.

LeisureTourismTravel

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Manage technology needs within budget targets

Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements, including anticipated ROI on technology investments

Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs

Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs)

Implement solutions as directed to resolve IT discrepancies

Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices

Conduct periodic inventories of applications and hardware; prepare reports for property management as requested

Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP

Comply with technology-related vendor contracts

Write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats

Provide customer service to property leadership and associates at dedicated property/properties

Respond to inquiries from customers/vendors/peer group

Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support

Ensuring client Technology needs are met

Assist in disaster recovery and business continuity as it relates to technology

Provide technical guidance for assigned locations

Escalate support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes through Tier Escalation process

Provide escalation and guidance to property pertaining to guest & associate internet access requirement

Escalate problems as appropriate through direct supervisor, US/Can IT Field and/or Global IT resources

Image desktops, install new software applications, apply patches, map drives to appropriate servers and/or networks

Move/add/change PCs/peripherals, migrating data when necessary

Perform routine desktop backup as scheduled or directed

Provide end-user support

Confirm technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly audit measures are in place)

Support unit infrastructure (servers, switches, router, APs etc.) and engage appropriate MI IT and/or vendor resources

Assist in creating and maintaining secure server environment. Perform server backups and routine preventative maintenance

Provide project support for corporate, regional and property initiatives

Execute IT Hotel projects and manage vendor installations

Conduct quarterly and annual IT audit and provide plan and recommendations to remediate any deficiencies identified during the process

Provide guidance on compliance with Marriott IT and Security Standards

Qualification

Information TechnologyProject ManagementTechnical SupportVendor ManagementHospitality SystemsCustomer ServiceTechnical Guidance

Required

High school diploma or G.E.D. equivalent; 2-4 years' experience in Information Technology or related professional area

2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years' experience in related professional area

4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major

Candidate must reside in Long Beach, California

Preferred

Prior hospitality system-related experience, professional certifications desired

Benefits

Bonus Eligible: Y

Company

Marriott International

Glassdoor4.0

Marriott International, Inc.

Founded in 1927

Bethesda, Maryland, USA

10001+ employees

http://travel-brilliantly.marriott.com

H1B Sponsorship

Marriott International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (101)

2024 (84)

2023 (97)

2022 (77)

2021 (37)

2020 (58)