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Summit Funding, Inc. · 1 day ago

Branch Operations and Pipeline Manager

Chicago, IL, USA

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $118K/yr

5+ years exp

Summit Funding, Inc is one of the oldest still privately owned top 50 national mortgage lenders. The Branch Operations Manager is responsible for leading and motivating the team while overseeing the loan pipeline through processing, underwriting, closing, and post-closing functions to ensure growth and profitability of the branch.

FinanceFinancial ServicesLendingWealth Management

Responsibilities

Provide support and resolutions to the challenges arising from branch operations

Oversee the loan pipeline from application through funding to ensure critical dates are consistently met

Carry a small, personal pipeline of loans

Train, develop and coach new team members on all aspects of their position (with the exception of how to sell)

Monitor daily reports and LOS dashboards to track file status, and reassign or escalate issues as needed to meet turn times

Facilitate a weekly pipeline meeting that reviews in detail every loan scheduled to close in the next 60 days

Set daily priorities for processing team members

Respond to team members’ time-off requests and ensure appropriate branch coverage

Coordinate staffing and capacity planning to meet service level expectations and handle file overflow

Qualification

Mortgage experienceProcessing Manager experienceDU/DOLP proficiencyEncompass experienceFannie MaeFreddie Mac knowledgeNMLS licenseMicrosoft Office SuiteVerbalCoachingWritten communicationLeadershipAttention to detail

Required

5 years of hands-on current mortgage experience, preferably in processing or underwriting

2 years of recent experience in a Processing Manager, Operations Manager, Pipeline Manager or similar role

NMLS license a plus

Must be proficient in DU/DO, LP, and major Originating systems. Encompass experience preferred

Current experience with Fannie Mae, Freddie Mac, FHA, Condo, Jumbo, Non QM (DSCR and Bank Statement), DPA (IHDA) products and investor guidelines

Strong professional presence; proven ability to effectively deal with challenges

Proficient in Microsoft Office Suite and Outlook applications

Must have excellent verbal and written communication skills, including the ability to effectively communicate with a wide variety of individuals from various backgrounds and all organizational levels

Demonstrated ability to coach and lead team members

Must be flexible, able to prioritize workload, able to manage multiple tasks, and have strong attention to detail