Comcast · 1 week ago
Engineer 2, Excellence in Operations
Plano, TX
Full-time
Onsite
Entry, Mid Level
2+ years expComcast is a leading technology provider offering a range of solutions to organizations. They are seeking an Engineer 2 for customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support.
InternetTelecommunicationsTVVideoWeb Hosting
No H1B
Responsibilities
Hands-on IP router/switch/firewall/SDWAN customer premises equipment
Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Responsible for the service provision and monitoring of the network infrastructure to company standards
Works directly with customers to troubleshoot and resolve network issues
Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Must be flexible to work morning/mid-day/overnight shifts and weekends
Applicants must have the legal right to work in the United States without the need for current or future employer-sponsored work authorization (including H-1B, OPT, or other visa types). This position is not eligible for visa sponsorship
Hands-on IP router/switch/firewall/SDWAN customer premises equipment
Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Responsible for the service provision and monitoring of the network infrastructure to company standards
Works directly with customers to troubleshoot and resolve network issues
Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Several years of experience working with common networking protocols
Experience with firewalls such as Fortinet (60F/80F/100F/400F/1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms
Experience with Cisco switching and routing environments
Bachelor's Degree
2-5 Years of Relevant Work Experience
Preferred
Hands-on experience with Fortinet SD-WAN solutions is highly preferred, along with exposure to Cisco and Juniper routing platforms
Strong understanding of internetworking design principles, routing, and their practical applications
Familiarity with Layer 2 and Layer 3 internetworking technologies
Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required
Benefits
Best-in-class Benefits
An array of options
Expert guidance
Always-on tools
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2026-01-16
Company data provided by crunchbase