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Universal Studios Hollywood · 2 days ago

Computer Engineer Tech

West Hollywood, CA

Full-time

Onsite

Mid Level

$44.36/hr - $44.36/hr

3+ years exp

Universal Studios Hollywood is seeking a Computer Engineer Tech to function as a Network Technician responsible for commissioning and maintaining network systems and communications infrastructures for attractions. The role includes installation, troubleshooting, and support of network performance while collaborating with various departments to ensure the effective operation of Technical Services networks.

Location Based ServicesMusic

Responsibilities

Support and troubleshoot Windows operating systems, applications, and administrative tasks

Troubleshoot and document system failures

Support of virtualization and SAN technology

Software testing and configuration

Maintain and repair hardware and peripheral devices

Evaluate and improve network performance

Support existing attraction architecture renovations and updates. Understand hardware and firmware currently in use and ensure updates as appropriate for upgraded and obsolete equipment. Remain current with latest technology regarding hardware, software, and security

Support acceptance testing and regular auditing of existing control networks for predictive maintenance purposes

Support enhancement and maintenance of existing wired and wireless networks

Provide sustainment support for all attractions, including training Controls and Tech Services personnel

Maintain configuration management of hardware and software documentation

Perform regular data backups to protect the organization’s information

Partner with IT to ensure proper access, accountability, and processes

Ensure Engineering & Tech Services PCs integrate with various tools and programs that are required with technology in the field

Providing technical direction and training to coworkers

Be willing to work nights, weekends and peak periods as required. Be on call for park support

Perform other duties as assigned

Qualification

IT networkingLayer 2 & 3 networkingCisco WLCCisco ISEData Center technologiesVirtualization technologiesNetwork performance analysisDocumentation skillsQuality of serviceCisco ASA firewallSNMP monitoringCommunication skillsProblem-solving skillsTeam collaboration

Required

3+ years of experience with IT networking

Excellent Layer 2 & 3 networking skills. Solid understanding of access and distribution LAN switching environments with VLANs, RSTP, Etherchannel, Multicast and QoS

Exposure to Data Center and virtualization technologies (UCS, VMware ESXi, vSphere, vSAN)

Experience with wireless LAN technologies and Cisco WLC (3500)

Experience with Cisco ISE, AAA, RADIUS, TACACS and 802.1x

Perform complex troubleshooting, backup, archiving, and recovery

Solid understanding of the software development lifecycle and change control

Ability to articulate and communicate network design, security, and performance issues

Strong documentation skills

Preferred

Experience with quality of service, congestion management and traffic marking

Experience with common network services, SNMP, Syslog, DNS, NTP, DHCP, AD, etc

Knowledge of Cisco ASA firewall CLI, configuration and troubleshooting

Hands-on experience with Cisco firewalls (55xx, 21xx) and Catalyst switches (38xx, 29xx, 93xx)

Experience with SNMPv3 monitoring and management tools

Analyze network performance using Wireshark and provide root cause analysis, recommendations, guidance, and expertise in maintaining the highest level of performance

Bachelor's degree from a four-year college or university in Computer Science, Information Technology, Engineering, or related field; or equivalent combination of education and experience preferred

CCNA or equivalent certification or experience

Exposure to industrial networking and control systems

Exposure to audio, video, and lighting control systems

Experience in the theme park industry