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gpac · 1 week ago

International Operations Manager Position

Kansas City, KS

Full-time

Onsite

Mid, Senior Level

$80K/yr - $90K/yr

3+ years exp

gpac is a well-established, people-first logistics services organization delivering comprehensive domestic and international freight solutions. The International Operations Manager is responsible for overseeing daily air and/or ocean import and export operations to ensure efficient, compliant, and profitable movement of freight.

ConsultingHuman Resources

Responsibilities

Oversee end-to-end international import and export operations, ensuring efficiency, compliance, and profitability

Develop and execute strategic initiatives focused on gross margin improvement and customer satisfaction

Analyze data, KPIs, and operational metrics to identify trends and drive performance improvements

Lead, mentor, and develop the operations team, fostering accountability and collaboration

Identify and develop high-potential employees to support long-term leadership growth

Build and maintain strong relationships with customers, carriers, and international partners

Act as the primary escalation point for operational issues and service challenges

Design and implement operational policies, procedures, and systems to improve efficiency and reduce costs

Ensure ongoing compliance with all applicable import/export regulations and industry requirements

Perform additional duties as assigned by senior leadership

Qualification

International freight forwardingCargoWise Certified SpecialistIMDG/IATA Dangerous Goods certificationLeadershipProblem-solvingCommunicationFast-paced environment