Lead Representative, Casino Credit jobs in United States
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Resorts World Las Vegas · 1 day ago

Lead Representative, Casino Credit

Resorts World Las Vegas is a luxury resort that emphasizes integrity and teamwork among its staff. The Lead Representative, Casino Credit is responsible for assisting in daily credit operations, supporting management, and ensuring compliance with departmental policies while fostering a positive work environment.

HospitalityHotelLocation Based ServicesTravelVacation Rental

Responsibilities

Monitor and verify Clerks’ performance to ensure accuracy on things such as the coordination, gathering and entering of data from credit applications and reports, as well as the collected bank and gaming history information
Support the Manager of Casino Credit and Credit Executives with implementing and achieving department goals that support the overall property strategic tactics
Manage Human Resources responsibilities to include quality training, staff motivation, feedback and development, promotions, and discipline
Assist management with conducting the training of new hires and existing staff as needed
Provide effective feedback to ensure the department is providing the high level of service as expected
Ensure all daily reporting is printed, posted, and distributed appropriately
Maintain documents and file information according to departmental procedures and ensure compliance
Assist with inquiries from credit clerks, customers, and internal company representatives
Ensure compliance with Title 31 and AML/SARC compliance policies and procedures
Assist Casino Marketing, Executives and other external requests as needed
Obtain and maintain position-specific licensing
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc
Perform other job-related duties as requested

Qualification

Casino credit experienceGaming regulations knowledgeMicrosoft ApplicationsCustomer service skillsStaff trainingTeam motivationPolished appearanceEffective communication

Required

Ability to work varied shifts, including nights, weekends, and holidays
Ability to effectively communicate in English
Polished appearance and demeanor
Excellent customer service skills
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
At least 21 years of age
High School Diploma or equivalent
Minimum of one year of previous casino credit experience in a similar or related field
Proof of eligibility to work in the United States
Ability to obtain the following: Nevada Gaming Registration

Preferred

Working knowledge of Microsoft Applications (example Word, Excel)
Working knowledge of gaming regulations
Working knowledge of a currency counter
Previous experience working in a large, luxury resort setting

Company

Resorts World Las Vegas

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Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.

Funding

Current Stage
Late Stage

Leadership Team

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Lou Dorn
Chief Legal Officer and Corporate Secretary
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Company data provided by crunchbase