Razorfish · 1 day ago
Account Supervisor
Irving, TX
Full-time
Hybrid
Senior Level
$75K/yr - $103K/yr
5+ years expRazorfish is a leading marketing company that has been at the forefront of digital expertise since the inception of the internet. The Account Supervisor plays a vital role in managing client communications and executing creative projects, ensuring high-quality deliverables and strong relationships with both clients and internal teams.
AdvertisingInternetSearch EngineWeb Design
Responsibilities
Serve as the primary day-to-day contact across assigned projects, building strong rapport with client counterparts
Lead or support client meetings, briefings, and presentations, ensuring agendas, materials, and follow-ups are well-prepared and aligned to objectives
Review client deliverables for brand and strategic alignment, consistency, and completeness across all feedback rounds
Clearly and professionally articulate feedback, timelines, and deliverable expectations to internal teams
Manage multiple workstreams ensuring deadlines are met and quality standards are upheld
Proactively identify and address smaller client issues or project escalations in collaboration with Delivery and Account Leadership
Partner closely with Delivery and Creative teams to ensure accurate tracking of deliverables, timelines, and progress updates
Coordinate internal communications such as status documents, meeting notes, and feedback summaries
Proactively bring in senior team members when additional support or escalation is needed
Drive momentum on assigned projects by ensuring accountability, clarity of roles, and timely execution
Informing/collaborating with the Analytics team to inform of creative updates
Manage core client service processes for the account, including: Creative talent rights and renewals tracking
Support the creative trafficking process; managing the handoff of creative assets to the media team and internal creative rotation documents
Transferring and organizing client feedback for internal use
Maintain organizational systems that enable seamless collaboration and delivery across departments
Qualification
Required
5+ years of experience including managing a high volume of projects in a digital or advertising agency
Heavy production experience; able to pivot in an ever-changing, fast-moving agency and client environment
360 campaign experience across channels such as, digital, OLV, broadcast, social media, radio, out-of-home, websites, email, and POP/in-store
Ability to travel up to 3 times per month, with some overnight travel
Ability to solve problems independently and influence teams to achieve desired outcomes
Self-starter who takes initiative to identify opportunity areas, offer solutions and act on them
High attention to detail and strong time management and organizational skills
Exceptional written and verbal communication skills
Flexible, adaptable for evolving situations and needs
Ability to build and nurture successful relationships with clients, internal teams, and other stakeholders
Microsoft Office experience (Excel, Outlook and PowerPoint)
Preferred
Loyalty and CRM experience is a plus
QSR client experience is preferred
Benefits
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
Company
Razorfish
Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Josh Campo
CEO
David Hawes
SVP, Executive Client Partner
Company data provided by crunchbase