Presidio ยท 1 day ago
Sr. Solution Architect, ITOM
United States
Full-time
Hybrid
Senior LevelPresidio is at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. As a Senior Solution Architect, you will lead the design and implementation of advanced architectural solutions for clients, drive product development, and provide strategic guidance to ensure alignment with business objectives.
Cloud InfrastructureInformation ServicesInformation Technology
Responsibilities
Lead and mentor teams of Associate, Staff, and Senior Solution Architects to deliver world-class solutions
Develop and maintain products that support Contender Solution's business objectives
Provide strategic guidance on ServiceNow and other platforms, driving customer success by aligning with their business goals
Support and influence the architectural direction of products and projects
Lead customer workshops with BPC support, ensuring all technical and business requirements are addressed
Guide customers through the adoption of new products, ensuring alignment with their current maturity and business needs
Field complex and difficult questions from customers, providing expert solutions and overcoming objections
Lead product demos, showcasing technical capabilities to meet customer requirements
Design integrations between ServiceNow and third-party applications, ensuring seamless data flow and operational efficiency
Develop technical designs based on business requirements, creating scalable and secure architectures
Contribute to the development of unique intellectual property, driving innovation within the company
Oversee technical reviews, ensuring the quality of deliverables meets the company's standards
Actively mentor Associate and Staff Solution Architects, providing guidance and support as needed
Collaborate with cross-functional teams to ensure smooth implementation of architectural solutions
Participate in technical interviews for potential new hires, ensuring the team continues to grow with top talent
Maintain a high level of technical proficiency, achieving and maintaining certifications in relevant platforms and methodologies
Stay updated on industry trends, technologies, and best practices to ensure that the solutions provided are cutting-edge
Qualification
Required
Proven experience in leading architectural design and development for large-scale projects, ideally in a ServiceNow environment
Experience in designing integrations between ServiceNow and other third-party applications
Track record of successfully guiding customers through complex technical questions and product adoption
Experience in leading workshops and presentations to customers
At least two Certified Implementation Specialist certifications from SNow Learning or equivalent
Additional certifications in relevant technologies are a plus
Expertise in ServiceNow platform and solutions
Strong understanding of industry best practices and methodologies
Excellent problem-solving, leadership, and communication skills
Ability to mentor and guide junior team members in both technical and professional growth
Ability to develop and maintain complex technical designs and integrations
Preferred
Experience in a leadership or strategic role within a technology-focused company
Deep technical understanding of business process management and architecture
Proven ability to drive product development initiatives
Company
Presidio
Presidio provides managed services and network solutions technologies.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-04-02Acquired
2017-03-09IPO
2011-04-04Private Equity
Leadership Team
Manny Korakis
Chief Financial Officer
Paul Giblin
Chariman, Presidio Distinguished Professionals
Recent News
Presidio, Inc.
2025-12-05
Company data provided by crunchbase